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Legal On-Site Services Specialist

POSITION PROFILE

Provides operations functions in one or all of the following areas within a legal office/environment: operates high-volume duplicating equipment, performs associated copying tasks, operates high-volume document scanning equipment, and operates high-volume mail processing equipment. Ships and receives products and supplies; sorts, distributes, and handles incoming and outgoing mail/faxes; and applies necessary postage. Provides copier maintenance and/or repair of customer site equipment.

May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc.

This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.

Job Duties and Responsibilities

Runs high-volume copy machines and performs binding and finishing work.
Handles highly sensitive and confidential documents that may be time-sensitive.
Provides the utmost quality of work due to the sensitive nature of documents and projects required in a legal environment.
Operates high-volume scanners.
Operates image-handling software.
Operates MS Office and email systems.
Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
Maintains records for management reports and inventories of needed supplies.
Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop-off points as required.
Calculates charges for jobs performed and maintains some billing logs.
Responds to and coordinates all service calls required by the customer.
May perform filing duties in conjunction with specific customer requests.
Delivers completed jobs to predetermined customer locations within and outside of the site.
Maintains daily meter and service logs.
May travel between customer buildings.
Answers customer questions regarding status or feasibility of job requests.
Ensures upkeep of convenience copier areas by keeping them neat and well-stocked.
Performs duties related to the shipping and/or receiving of materials.
Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales in completion of various contracted jobs.
Uses all copier equipment, calculator, fax machine, postage meter, and some PC functions.
Performs filing duties, which may include purging and archiving old documents.
Performs duties of scanning, file conversion, and file naming.
Performs FTP (File Transfer Protocol) between computers and files for printing and CD/DVD.
Manages TOC (Table of Contents) - first page of electronic file.
Performs duties involving OCR (Optical Character Recognition) files to assist with keyword search.
Performs file formatting for printing/Excel files.
Assists with coordinating projects that will be completed off-site (BIS or Smart Source).
Responsible for interacting with and providing professional-level support to users at various levels, including legal secretaries, project managers, paralegals, associates, and partners.
Performs quality, accurate jobs/projects that may require tight deadlines and potentially high-pressure situations.
Performs other duties as assigned.

Qualifications (Education, Experience, and Certifications)

Typically Required:

High school diploma, GED, or equivalent work experience.
Completion of Ricoh Legal training within 90 days of hire and maintenance of any new training requirements.
Some related copy job experience is preferred.
Minimum of 1 year of experience in the legal industry is strongly desired.
Ability to provide an excellent customer experience, utilizing strong customer service, personal, and communication skills.
May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.
Demonstrated competency in basic computer skills, including proficiency in MS Office Suite.

Knowledge, Skills, and Abilities

Technical aptitude with printers, copiers, postage machines, and other office equipment.
Good customer service skills.
Good organizational skills.
Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management, and advanced workflow.
Knowledge and understanding of shipping/receiving procedures.
Basic electronics knowledge is preferred.
Ability to work independently and flexibly to complete projects.
Ability to determine correct method and packing material and check packing slips for accuracy of incoming materials.
Ability to comprehend instructions concerning mail delivery.
Troubleshooting and problem-solving skills.
Ability to read and comprehend written technical information in manuals, parts books, and related publications.
Excellent customer relations and verbal communication skills.

Working Conditions, Mental and Physical Demands

Typically an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
Work assignments are diversified. Must interpret, comprehend, and apply complex material, data, and instructions; prepare, provide, and convey diversified information.
Some physical effort is required, which may involve long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities, as well as lifting or moving items weighing up to 50 lbs.
Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

","shortDescription","Job Description

Legal On-Site Services Specialist

POSITION PROFILE

Provides operations function...","promoted","title","Print & Office Services Associate","duration","","experienceLevel","displayThumbnail","location","locations",[62],"id",["B","3521791164"],"displayHeadline","Work at Ricoh USA, Inc.","category","displayPublishedAt","2 days ago","displayUrl","/jobs/3521791164-print-office-services-associate","shortTitle","shortLocation","Houston, TX, United States","searchCompanyPath","/jobs?keyword=Ricoh+USA%2C+Inc.","searchLocationPath","/jobs?location=Houston%2C+TX%2C+United+States","searchTitlePath","/jobs?keyword=Print+%26+Office+Services+Associate",{"_63":64,"_65":66,"_67":68,"_69":70,"_71":72},"country","United States","city","Houston","formatted","Houston, TX, United States, 77299","state","TX","postal_code","77299",["D",1777312800000],"Job Description
Legal On-Site Services Specialist
POSITION PROFILE
Provides operations functions in one or all of the following areas within a legal office/environment: operates high-volume duplicating equipment, performs associated copying tasks, operates high-volume document scanning equipment, and operates high-volume mail processing equipment. Ships and receives products and supplies; sorts, distributes, and handles incoming and outgoing mail/faxes; and applies necessary postage. Provides copier maintenance and/or repair of customer site equipment.
May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc.
This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.
Job Duties and Responsibilities
Runs high-volume copy machines and performs binding and finishing work.
Handles highly sensitive and confidential documents that may be time-sensitive.
Provides the utmost quality of work due to the sensitive nature of documents and projects required in a legal environment.
Operates high-volume scanners.
Operates image-handling software.
Operates MS Office and email systems.
Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
Maintains records for management reports and inventories of needed supplies.
Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop-off points as required.
Calculates charges for jobs performed and maintains some billing logs.
Responds to and coordinates all service calls required by the customer.
May perform filing duties in conjunction with specific customer requests.
Delivers completed jobs to predetermined customer locations within and outside of the site.
Maintains daily meter and service logs.
May travel between customer buildings.
Answers customer questions regarding status or feasibility of job requests.
Ensures upkeep of convenience copier areas by keeping them neat and well-stocked.
Performs duties related to the shipping and/or receiving of materials.
Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales in completion of various contracted jobs.
Uses all copier equipment, calculator, fax machine, postage meter, and some PC functions.
Performs filing duties, which may include purging and archiving old documents.
Performs duties of scanning, file conversion, and file naming.
Performs FTP (File Transfer Protocol) between computers and files for printing and CD/DVD.
Manages TOC (Table of Contents) - first page of electronic file.
Performs duties involving OCR (Optical Character Recognition) files to assist with keyword search.
Performs file formatting for printing/Excel files.
Assists with coordinating projects that will be completed off-site (BIS or Smart Source).
Responsible for interacting with and providing professional-level support to users at various levels, including legal secretaries, project managers, paralegals, associates, and partners.
Performs quality, accurate jobs/projects that may require tight deadlines and potentially high-pressure situations.
Performs other duties as assigned.

Qualifications (Education, Experience, and Certifications)
Typically Required:

High school diploma, GED, or equivalent work experience.
Completion of Ricoh Legal training within 90 days of hire and maintenance of any new training requirements.
Some related copy job experience is preferred.
Minimum of 1 year of experience in the legal industry is strongly desired.
Ability to provide an excellent customer experience, utilizing strong customer service, personal, and communication skills.
May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.
Demonstrated competency in basic computer skills, including proficiency in MS Office Suite.

Knowledge, Skills, and Abilities

Technical aptitude with printers, copiers, postage machines, and other office equipment.
Good customer service skills.
Good organizational skills.
Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management, and advanced workflow.
Knowledge and understanding of shipping/receiving procedures.
Basic electronics knowledge is preferred.
Ability to work independently and flexibly to complete projects.
Ability to determine correct method and packing material and check packing slips for accuracy of incoming materials.
Ability to comprehend instructions concerning mail delivery.
Troubleshooting and problem-solving skills.
Ability to read and comprehend written technical information in manuals, parts books, and related publications.
Excellent customer relations and verbal communication skills.

Working Conditions, Mental and Physical Demands

Typically an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
Work assignments are diversified. Must interpret, comprehend, and apply complex material, data, and instructions; prepare, provide, and convey diversified information.
Some physical effort is required, which may involve long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities, as well as lifting or moving items weighing up to 50 lbs.
Moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.
About Us
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:

Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

","Job Description
Legal On-Site Services Specialist
POSITION PROFILE
Provides operations functions in one or all of the following areas w...",[80],["B","3523225378"],"1 days ago","/jobs/3523225378-print-office-services-associate",{"_63":64,"_65":66,"_67":81,"_69":70,"_71":82},"Houston, TX, United States, 77246","77246",["D",1777381200000],"RICOH COLOMBIA","Legal On-Site Services Specialist
Provides operations functions in one or all of the following areas within a legal office/environment: operates high‑volume duplicating equipment, performs associated copying tasks, operates high‑volume document scanning equipment, and operates high‑volume mail processing equipment. Ships and receives products and supplies; sorts, distributes, and handles incoming and outgoing mail/faxes; and applies necessary postage. Provides copier maintenance and/or repair of customer site equipment.

May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc.

This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.

Job Duties and Responsibilities

Runs high‑volume copy machines and performs binding and finishing work.

Handles highly sensitive and confidential documents that may be time‑sensitive.

Provides the utmost quality of work due to the sensitive nature of documents and projects required in a legal environment.

Operates high‑volume scanners.

Operates image‑handling software.

Operates MS Office and email systems.

Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.

Maintains records for management reports and inventories of needed supplies.

Distributes office supplies, fax transmissions, and mail to company personnel and/or designated drop‑off points as required.

Calculates charges for jobs performed and maintains some billing logs.

Responds to and coordinates all service calls required by the customer.

May perform filing duties in conjunction with specific customer requests.

Delivers completed jobs to predetermined customer locations within and outside of the site.

Maintains daily meter and service logs.

May travel between customer buildings.

Answers customer questions regarding status or feasibility of job requests.

Ensures upkeep of convenience copier areas by keeping them neat and well‑stocked.

Performs duties related to the shipping and/or receiving of materials.

Uses shrink‑wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales in completion of various contracted jobs.

Uses all copier equipment, calculator, fax machine, postage meter, and some PC functions.

Performs filing duties, which may include purging and archiving old documents.

Performs duties of scanning, file conversion, and file naming.

Performs FTP (File Transfer Protocol) between computers and files for printing and CD/DVD.

Manages TOC (Table of Contents) — first page of electronic file.

Performs duties involving OCR (Optical Character Recognition) files to assist with keyword search.

Performs file formatting for printing/Excel files.

Assists with coordinating projects that will be completed off‑site (BIS or Smart Source).

Responsible for interacting with and providing professional‑level support to users at various levels, including legal secretaries, project managers, paralegals, associates, and partners.

Performs quality, accurate jobs/projects that may require tight deadlines and potentially high‑pressure situations.

Performs other duties as assigned.

Qualifications

High school diploma, GED, or equivalent work experience.

Completion of Ricoh Legal training within 90 days of hire and maintenance of any new training requirements.

Some related copying job experience is preferred.

Minimum of 1 year of experience in the legal industry is strongly desired.

Ability to provide an excellent customer experience, utilizing strong customer service, personal, and communication skills.

May require a valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy.

Demonstrated competency in basic computer skills, including proficiency in MS Office Suite.

Knowledge, Skills, and Abilities

Technical aptitude with printers, copiers, postage machines, and other office equipment.

Good customer service skills.
Good organizational skills.

Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management, and advanced workflow.

Knowledge and understanding of shipping/receiving procedures.

Basic electronics knowledge is preferred.

Ability to work independently and flexibly to complete projects.

Ability to determine correct method and packing material and check packing slips for accuracy of incoming materials.

Ability to comprehend instructions concerning mail delivery.

Troubleshooting and problem‑solving skills.

Ability to read and comprehend written technical information in manuals, parts books, and related publications.

Excellent customer relations and verbal communication skills.

Working Conditions

Typically an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.

Work assignments are diversified. Must interpret, comprehend, and apply complex material, data, and instructions; prepare, provide, and convey diversified information.

Some physical effort is required, which may involve long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities, as well as lifting or moving items weighing up to 50 lbs.

Moderate dexterity — regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).

Employee Benefits

Choose from a broad selection of medical, dental, life, and disability insurance options.

Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

Augment your education with team member tuition assistance programs.

Enjoy paid vacation time and paid holidays annually.

Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

#J-18808-Ljbffr
","Legal On-Site Services Specialist
Provides operations functions in one or all of the following areas within a legal office/environment: operate...",[92],["B","3522119477"],"Work at RICOH COLOMBIA","/jobs/3522119477-print-office-services-associate","/jobs?keyword=RICOH+COLOMBIA",{"_63":64,"_65":66,"_67":81,"_69":70,"_71":82},["D",1777413600000],"Sharp Electronics Corp","Overview

The Function of the Facilities Management (FM) Customer Site Lead is to serve as the full time, on-site representative of Sharp Business Systems at a specific client location.

Responsibilities

Running print and copy jobs for users

Production device operation and maintenance along with any requested finishing services including binding, laminations, booklet making.

Job ticket workflow and proof preparation for customer review and approval

Quality checks, including problem diagnosis and correction.

Packaging and delivery of completed jobs to customers

Tracking of resources used per job - including consumables, paper inventory, and finishing supplies for projects via Office Services.

Inventory management for supplies - including the ordering of supplies to replenish ones used and maintaining proper inventory for recurring projects.

Organize work flow of imaging projects and print queue management which may involve oversight of the work of another FM Customer Site representative

Device Management and Functionality

Device management and functionality: copying, faxing, printing, scanning, device cleaning, problem diagnosis and resolution.

Consumables and replaceable parts inventory management including toner replacements on contracted machines and supply ordering for contracted machines.

Primary customer contact for device support/service as well as device removal and delivery.

First response for resolution on service issues OR escalation of any service related issues to Service Department via placement of service calls.

Meter read collection and submission for non-networked devices.

Facilitate Asset Tracking for Client including reporting network connectivity issues to IT Department

May be requested to provide basic connectivity such as printer mapping, driver installations and printer network issue escalations.

Mailroom and Courier Services

Inbound mail: scanning, delivery and pick-up

Outbound mail: coordination, preparation, and quality checks for delivery and pick-up

Shipping Services: coordination and problem resolution with USPS, express and local delivery services

Mail distribution and Facsimile Services as outlined by client agreement.

Maintain Mailroom security procedures

Shipping and mail equipment operation, cleaning and maintenance

Customer Service

On-going end user training and support for printing

Completing weekly report for client Office Services Supervisor for all completed projects based on client agreement

Qualifications

Previous experience working with copiers/postage systems with a minimum 3 years proven experience

Proven basic personnel management experience a plus

Excellent communication, interpersonal and organizational skills.

Proven ability to work independently, remotely and with minimal supervision

Strong problem solving skills

Ability to prioritize projects and maintain flexibility to shift priorities as necessary

Must possess excellent mathematical skills especially arithmetic

Ability to walk, stoop, bend, and lift 50 pounds

ABOUT US:

Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Compensation for this position

The compensation range for this role is$38,500 - $50,000.The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Employee perks

Flexible hybrid work schedules.

Comprehensive, family-friendly healthcare plans (medical, dental, vision).

401k retirement plan with a competitive match and plenty of financial support tools.

Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)

Rewarding and wholistic wellness program.

Training, professional development, and mentorship

Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)

Dynamic culture eager to innovate, enhance diversity, and work smarter.

Sharp Electronics Corporation is an equal opportunity employer - minority - female - disability - veteran.

No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

#li-sd1 #sbs

Job Location

US-IN-Indianapolis

Posted Date

3 days ago

(4/23/2026 2:41 PM)

Job ID

2026-8760

Category

Customer Service
","Overview

The Function of the Facilities Management (FM) Customer Site Lead is to serve as the full time, on-site representative of Sharp B...","Onsite Print & Mail Center Support Lead",[107],["B","3521614423"],"Work at Sharp Electronics Corp","17 hours ago","/jobs/3521614423-onsite-print-mail-center-support-lead","Indianapolis, IN, United States","/jobs?keyword=Sharp+Electronics+Corp","/jobs?location=Indianapolis%2C+IN%2C+United+States","/jobs?keyword=Onsite+Print+%26+Mail+Center+Support+Lead",{"_63":64,"_65":108,"_67":109,"_69":110,"_71":111},"Indianapolis","Indianapolis, IN, United States, 46262","IN","46262",211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers",["B","3522022465"],["D",1777392000000],"indexedAt","FM Customer Site Representative","Running print and copy jobs for users:Production device operation and maintenance along with any requested finishing services including binding, laminations, booklet making. Job ticket workflow and proof preparation for customer review and approval. Representative, Business Systems, Customer, Electronics, Financial Planning, Behavioral Health, Manufacturing, Retail
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