Customer Service Representative - Part Time
RB Global Inc., Davenport, FL, United States
Part-time Customer Service Representative
We're looking for a Part-time Customer Service Representative. The work location for this position is Davenport, FL, and is considered a fully on-site role.
Responsibilities
Process bidder payments
Contact successful bidders to advise payments, appointment booking, and pickup process.
Track interactions relating to customer requests and proactively report areas of customer concerns.
Ensure confidentiality while dealing with bidders and consignors.
Provide customers with information about upcoming auctions and auxiliary services.
Ensure that superior customer service is delivered at all times to all customers.
Provide additional administrative support as needed
Qualifications
Previous in person customer service work experience.
Experience using computers, and the ability to learn new technology/software.
Excellent keyboarding skills.
A commitment to providing fantastic customer service.
Able to work well with others and maintain a positive attitude in high-pressure situations.
A friendly, outgoing, patient personality.
You thrive working as part of team, pitching in wherever you're needed most.
You don't mind working hard, and you like to have fun
We're looking for a Part-time Customer Service Representative. The work location for this position is Davenport, FL, and is considered a fully on-site role.
Responsibilities
Process bidder payments
Contact successful bidders to advise payments, appointment booking, and pickup process.
Track interactions relating to customer requests and proactively report areas of customer concerns.
Ensure confidentiality while dealing with bidders and consignors.
Provide customers with information about upcoming auctions and auxiliary services.
Ensure that superior customer service is delivered at all times to all customers.
Provide additional administrative support as needed
Qualifications
Previous in person customer service work experience.
Experience using computers, and the ability to learn new technology/software.
Excellent keyboarding skills.
A commitment to providing fantastic customer service.
Able to work well with others and maintain a positive attitude in high-pressure situations.
A friendly, outgoing, patient personality.
You thrive working as part of team, pitching in wherever you're needed most.
You don't mind working hard, and you like to have fun