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Customer Service and Administrative Support

LHH, Albuquerque, NM, United States


Customer Service and Administrative Support

LHH Recruitment is partnering with a company in Albuquerque who is in search of a customer service and administrative support person to join their growing team. This job is Monday-Friday, fully onsite.
This role is ideal for someone who enjoys working with clients, providing excellent service, and supporting daily office operations in a professional environment.
Key Responsibilities:
Serve as the first point of contact for clients, handling incoming calls, emails, and in-office inquiries
Provide exceptional customer service by addressing questions, resolving issues, and directing inquiries appropriately
Perform administrative duties including data entry, document preparation, filing, and record maintenance
Assist with account updates, client documentation, and general service requests
Schedule appointments and maintain calendars for internal staff
Process and track paperwork to ensure accuracy and compliance with company standards
Support internal teams with various administrative and operational tasks
Maintain a professional and welcoming office environment
Qualifications:
2+ years of customer service and/or administrative experience (financial services experience a plus)
Strong communication and interpersonal skills
High attention to detail and organizational skills
Ability to multitask and manage priorities in a fast-paced environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Professional demeanor and strong work ethic