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Community Manager - NW Washington, DC

Uip, Washington, DC, United States


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Reports to: Regional Director/Area Manager

Location: NW Washington, DC

Status: Full-time, exempt

Compensation & Benefits: $75,000-$90,000/annually, comprehensive benefits package including: medical, dental, and vision insurance, 401k with company match, voluntary life and long-term disability insurance, 12 paid holidays, and 17 days of time off.

The UIP Companies, Inc. ("UIP") is a real estate investment, asset and property management company specializing in multi-family properties predominantly in the Washington, DC metropolitan area. Since 2001, UIP has provided quality housing that satisfies the most discerning residents and investors.

UIP Property Management (UIPPM) seeks a licensed, motivated, people-centric, and knowledgeable Community Manager for a small portfolio of properties in Washington, DC. Reporting to the Regional Director, the Community Manager oversees all operational aspects of this community including management reporting, leasing, and marketing outreach. UIP's Community Managers manage the business and ensure the financial performance of the properties within their portfolios, while providing exceptional service to our residents.

If you are an experienced Community Manager looking for a welcoming, collaborative, and collegial work environment, where you can leverage your skills, this role is for you.

Responsibilities

Develop and deploy strategies that optimize community, financial, and team performance

Prepare and monitor property annual budgets, and maintain or exceed budgeted occupancy

Develop and deploy creative marketing initiatives that attract prospective residents

Deliver exceptional living experiences and customer service to our residents, and proactively address or respond to their issues and concerns

Work cooperatively with Service and Leasing team members to optimize performance

Partner with Service team members to manage the security and physical condition of properties, including curb appeal, capital improvements, and move-in and turnover activities

Ensure compliance with relevant laws, regulations, and codes

Build strong relationships with internal and external customers, including company owners, associates, residents, property owners and vendors

Use metrics to diagnose issues, and drive and report business performance

Ensure the Management Office operates smoothly

Collect and post rents

Create welcoming communities that are managed in compliance with UIPPM’s Standard Operating Procedures

Perform other duties and responsibilities as required

Qualifications

Bachelor’s degree in business preferred, or related field of study and related business experience preferred

2+ years of experience as a residential property manager

Valid property manager license, issued by the DC Real Estate Commission

Experience working with Yardi and/or other similar property management and accounting software

Proven success in meeting or exceeding performance goals and customer service expectations

Exceptional people and customer service skills and ability to communicate effectively, both verbally and in writing

Demonstrated attention to detail and ability to work well under pressure while prioritizing, multi-tasking and meeting deadlines in a fast-paced environment

Proven problem-solving skills with the ability to react to and resolve issues creatively and efficiently

Self-motivated with excellent follow-through

Handle confidential information discreetly and professionally

Demonstrated knowledge of effective and legal leasing and sales techniques

CPM/ARM/RPA certification preferred

The UIP Companies, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.

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