Communications Manager, Global Communications Center of Excellence Lead
TYLin, Chicago, IL, United States
TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs with smarter, more resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable solutions.
Job Summary
Responsible for developing, executing, and overseeing integrated internal and external communications strategies that strengthen the organization’s brand, enhance employee engagement, and support business objectives. Ensure that internal and external communications touchpoints align with growth strategies and all messaging is appropriate and consistent across all media.
Working closely with leaders, regional teams, and technical experts, translate complex engineering concepts into compelling narratives that resonate with employees, clients, and external stakeholders worldwide.
Responsibilities & Qualifications
Global Internal Communications
Develop and execute internal communication strategies and campaigns that align a diverse workforce with company priorities, strategy, and culture
Craft messaging for organizational updates, transformation initiatives, and change management
Create and manage content for various global channels (e.g., intranet, newsletters, town halls)
Support employee engagement initiatives, including global campaigns, recognition programs, and culture-building efforts
Ensure consistency of messaging across regions, practices, sectors, and markets while allowing for local relevance
External Communications
Develop and implement external communications strategies and partner with marketing on growth campaigns that elevate the organization’s reputation.
Partner with technical leaders and experts to position the firm as an industry thought leader across key markets
Produce and support content for external platforms, including website, social media, and client-facing materials
Identify opportunities to showcase major projects, innovations, and technical expertise
Technical Storytelling and Content Development
Create high-quality content for a variety of audiences and channels
Maintain and enforce brand voice, messaging, and visual identity standards
Translate complex engineering and infrastructure topics into clear, engaging, and accessible content for diverse audiences
Write and edit a wide range of materials, including executive communications, project profiles, case studies, and articles
Ensure all content reflects the organization’s brand voice, technical excellence, and strategic priorities
Strategic Communications and Change Management
Develop communication plans that support business transformation, mergers and acquisitions, and strategic initiatives
Anticipate communication risks and develop proactive mitigation strategies
Measurement and Continuous Improvement
Establish and track KPIs to measure the effectiveness of communication strategies and campaigns
Analyze engagement data and feedback to refine messaging and channels
Continuously improve processes, tools, and content approaches to meet the needs of a global organization
Qualifications
Bachelor’s degree in communications, public relations, marketing, journalism, or a related field
5–8+ years of experience in internal and/or external communications, preferably within engineering, infrastructure, or professional services
Proven ability to communicate complex technical concepts clearly and effectively
Exceptional writing, editing, and storytelling skills
Experience working with senior leadership and managing sensitive communications
Strong project management skills with the ability to manage multiple priorities and deadlines
Proficiency in digital communication tools, content management systems, and analytics
Preferred Qualifications
Experience supporting global or multi-regional organizations
Familiarity with change management and employee engagement strategies
Experience supporting mergers and acquisitions or large-scale organizational change
Key Competencies
Strategic thinking with a global mindset
Technical curiosity and ability to learn complex subject matter
Collaboration across cultures and geographies
Strong judgment and attention to detail
Agility in a fast-paced, project-driven environment
Additional Information
T.Y. Lin is committed to pay equity. As part of that commitment, we have provided the base compensation range of $96,000 - $144,000 annually for this position and local market. We recognize that each candidate brings a unique set of skills, experience, education and competencies to the table that will be reflected in our offer. TYLin is proud to offer exciting career development opportunities.
T.Y. Lin International is an equal opportunity employer and we prohibit discrimination and harassment of any type as protected by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
TYLin offers a comprehensive total rewards package. Our benefits may include extensive medical, disability and life insurance coverage, continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions.
We encourage all candidates to explore our total rewards offering.
Collaboration, mission-driven focus, discipline, and leadership skills developed through military service benefit us all. Whether you are a Veteran, Guardsman or Reservist, a Military Spouse or you are planning to transition to civilian life in the near future, we welcome and value your application.
TYLin is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. The company and its employees are required to comply with all local health authority, legal or lawful client requirements.
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Job Summary
Responsible for developing, executing, and overseeing integrated internal and external communications strategies that strengthen the organization’s brand, enhance employee engagement, and support business objectives. Ensure that internal and external communications touchpoints align with growth strategies and all messaging is appropriate and consistent across all media.
Working closely with leaders, regional teams, and technical experts, translate complex engineering concepts into compelling narratives that resonate with employees, clients, and external stakeholders worldwide.
Responsibilities & Qualifications
Global Internal Communications
Develop and execute internal communication strategies and campaigns that align a diverse workforce with company priorities, strategy, and culture
Craft messaging for organizational updates, transformation initiatives, and change management
Create and manage content for various global channels (e.g., intranet, newsletters, town halls)
Support employee engagement initiatives, including global campaigns, recognition programs, and culture-building efforts
Ensure consistency of messaging across regions, practices, sectors, and markets while allowing for local relevance
External Communications
Develop and implement external communications strategies and partner with marketing on growth campaigns that elevate the organization’s reputation.
Partner with technical leaders and experts to position the firm as an industry thought leader across key markets
Produce and support content for external platforms, including website, social media, and client-facing materials
Identify opportunities to showcase major projects, innovations, and technical expertise
Technical Storytelling and Content Development
Create high-quality content for a variety of audiences and channels
Maintain and enforce brand voice, messaging, and visual identity standards
Translate complex engineering and infrastructure topics into clear, engaging, and accessible content for diverse audiences
Write and edit a wide range of materials, including executive communications, project profiles, case studies, and articles
Ensure all content reflects the organization’s brand voice, technical excellence, and strategic priorities
Strategic Communications and Change Management
Develop communication plans that support business transformation, mergers and acquisitions, and strategic initiatives
Anticipate communication risks and develop proactive mitigation strategies
Measurement and Continuous Improvement
Establish and track KPIs to measure the effectiveness of communication strategies and campaigns
Analyze engagement data and feedback to refine messaging and channels
Continuously improve processes, tools, and content approaches to meet the needs of a global organization
Qualifications
Bachelor’s degree in communications, public relations, marketing, journalism, or a related field
5–8+ years of experience in internal and/or external communications, preferably within engineering, infrastructure, or professional services
Proven ability to communicate complex technical concepts clearly and effectively
Exceptional writing, editing, and storytelling skills
Experience working with senior leadership and managing sensitive communications
Strong project management skills with the ability to manage multiple priorities and deadlines
Proficiency in digital communication tools, content management systems, and analytics
Preferred Qualifications
Experience supporting global or multi-regional organizations
Familiarity with change management and employee engagement strategies
Experience supporting mergers and acquisitions or large-scale organizational change
Key Competencies
Strategic thinking with a global mindset
Technical curiosity and ability to learn complex subject matter
Collaboration across cultures and geographies
Strong judgment and attention to detail
Agility in a fast-paced, project-driven environment
Additional Information
T.Y. Lin is committed to pay equity. As part of that commitment, we have provided the base compensation range of $96,000 - $144,000 annually for this position and local market. We recognize that each candidate brings a unique set of skills, experience, education and competencies to the table that will be reflected in our offer. TYLin is proud to offer exciting career development opportunities.
T.Y. Lin International is an equal opportunity employer and we prohibit discrimination and harassment of any type as protected by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
TYLin offers a comprehensive total rewards package. Our benefits may include extensive medical, disability and life insurance coverage, continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions.
We encourage all candidates to explore our total rewards offering.
Collaboration, mission-driven focus, discipline, and leadership skills developed through military service benefit us all. Whether you are a Veteran, Guardsman or Reservist, a Military Spouse or you are planning to transition to civilian life in the near future, we welcome and value your application.
TYLin is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. The company and its employees are required to comply with all local health authority, legal or lawful client requirements.
#J-18808-Ljbffr