Product Design Manager
Capital One, Richmond, VA, United States
We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.
Role Expectations
As a Product Designer, you’ll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.
Key Competencies
Product Design Expertise: Demonstrate a high degree of skill in product design across interaction, visual and service design; collaborate with cross‑functional partners, inform the use of appropriate tools, platforms, frameworks and design systems, and create artifacts such as journey maps, blueprints, high‑fidelity designs and prototypes.
Leadership: Lead design projects, directing and delegating work for more junior team members, building strong partnerships with cross‑functional stakeholders, mentoring, and helping mature the overall product design practice at Capital One.
Human‑Centered: Navigate partner and stakeholder needs, factor in data, research insights, scalability and technical constraints, and ensure the team focuses on customer‑centered and inclusive design solutions.
Business‑Focused: Demonstrate proficiency with products and processes, apply relevant customer, competitor and market insights to business challenges that shape a shared point of view for your team, partners and stakeholders.
Problem‑Solving: Understand tech, data capabilities and emerging technologies, use this knowledge to inform your work, help your cross‑functional team move faster and navigate technical limitations in service of impactful solutions.
Collaboration: Leverage a rich network of partnerships across lines of business and the organization to foster collaboration, share solutions and incorporate cross‑functional perspectives to bridge gaps and drive product strategy.
Communication: Present work across levels and job functions using a human‑centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision‑making and direction at senior levels.
The ideal candidate has a strong portfolio demonstrating leadership, process, results and impact.
Basic Qualifications
At least 5 years of experience in a Product Design role
At least 5 years of experience in design and prototyping tools such as Figma
Preferred Qualifications
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business partners
Experience leading design projects or teams
Experience working in heavily regulated, data‑heavy problem spaces
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Compensation
McLean, VA: $164,800 – $188,100 for Manager, Design
New York, NY: $179,700 – $205,100 for Manager, Design
Richmond, VA: $149,800 – $171,000 for Manager, Design
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.
Role Expectations
As a Product Designer, you’ll combine your craft expertise and leadership skills with an understanding of our customers and the business to co-create innovative solutions to complex problems and influence product strategy.
Key Competencies
Product Design Expertise: Demonstrate a high degree of skill in product design across interaction, visual and service design; collaborate with cross‑functional partners, inform the use of appropriate tools, platforms, frameworks and design systems, and create artifacts such as journey maps, blueprints, high‑fidelity designs and prototypes.
Leadership: Lead design projects, directing and delegating work for more junior team members, building strong partnerships with cross‑functional stakeholders, mentoring, and helping mature the overall product design practice at Capital One.
Human‑Centered: Navigate partner and stakeholder needs, factor in data, research insights, scalability and technical constraints, and ensure the team focuses on customer‑centered and inclusive design solutions.
Business‑Focused: Demonstrate proficiency with products and processes, apply relevant customer, competitor and market insights to business challenges that shape a shared point of view for your team, partners and stakeholders.
Problem‑Solving: Understand tech, data capabilities and emerging technologies, use this knowledge to inform your work, help your cross‑functional team move faster and navigate technical limitations in service of impactful solutions.
Collaboration: Leverage a rich network of partnerships across lines of business and the organization to foster collaboration, share solutions and incorporate cross‑functional perspectives to bridge gaps and drive product strategy.
Communication: Present work across levels and job functions using a human‑centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision‑making and direction at senior levels.
The ideal candidate has a strong portfolio demonstrating leadership, process, results and impact.
Basic Qualifications
At least 5 years of experience in a Product Design role
At least 5 years of experience in design and prototyping tools such as Figma
Preferred Qualifications
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business partners
Experience leading design projects or teams
Experience working in heavily regulated, data‑heavy problem spaces
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Compensation
McLean, VA: $164,800 – $188,100 for Manager, Design
New York, NY: $179,700 – $205,100 for Manager, Design
Richmond, VA: $149,800 – $171,000 for Manager, Design
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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