Coordinator Clinical Learning Operations-Clinical Education Job at CHRISTUS Heal

Description Summary: The Clinical Learning Operations Coordinator supports the delivery, management, and administration of clinical education programs. This role applies technical expertise to support digital learning, the hands-on capacity to support in-person learning events, and the organizational skills to support the administrative and logistical aspects of an education team. The Coordinator ensures that educational activities are well-organized, compliant with regulatory agencies, accessible, and aligned with clinical staff development goals. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Digital Learning Support Collaborates with system and ministry leaders to ensure the right courses are assigned to the right audience, and additional course activities are vetted and created as part of the system's standardized approach. Manages local user enrollment, troubleshooting, and reporting. Tracks learner progress, generates compliance reports, and provides analytics to leadership Supports faculty and staff with LMS usage, including uploading materials, managing virtual classrooms, and resolving technical issues. Fields local requests for new or existing content to be added to the LMS, including collaboration on new content creation based on need and approval. In collaboration with leadership, ensures LMS content meets accreditation, regulatory, and organizational standards. Facilitates the placement of in-person courses onto the digital learning management system (i.e., Transcripts, Course shells). Learning Program Support Assists with planning, scheduling, and coordinating in-person (non-digital) clinical education programs, courses, workshops, and events. Prepares learning materials, rosters, evaluations, and certificates. Provides onsite or virtual support during training sessions (attendance tracking, technical setup, materials distribution). Collects and analyzes participant feedback to support program improvement. Supports in-person delivery of education as needed through the use of technology, quizzing tools, or other teaching adjuncts. Administrative Support Serves as a point of ministry contact for learners, educators, and stakeholders regarding educational logistics. Maintains accurate documentation, records, and databases related to continuing education, workshops, and professional development initiatives. Provides logistical support such as ordering food, supplies, and room reservations for in-person workshops and courses. Support budget tracking, invoices, and vendor coordination as needed. Contributes to the streamlining of processes to improve efficiency in clinical education operations. Responsible for other related duties as assigned. Job Requirements: Education/Skills High school diploma or equivalent experience is required Strong technical skills with Microsoft Office Suite, virtual platforms (Zoom, Teams, WebEx), and database management required Excellent communication, organizational, and customer service skills required Adaptability and willingness to learn new technologies and systems required Experience 2 - 4 years of experience in education administration, training coordination, or healthcare operations preferred Experience with Learning Management Systems (e.g., HealthStream, Cornerstone, Docebo, etc.) or equivalent experience required Ability to manage multiple priorities in a fast-paced, clinical education environment is required Attention to detail and accuracy in managing data required Strong problem-solving and troubleshooting abilities required Collaborative team player with a service-oriented mindset required Licenses, Registrations, or Certifications None required In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

In Summary: The Clinical Learning Operations Coordinator supports the delivery, management, and administration of clinical education programs . This role applies technical expertise to support digital learning, the hands-on capacity to support in-person learning events . The Coordinator ensures that educational activities are well-organized, compliant with regulatory agencies, accessible, and aligned with clinical staff development goals .

En Español: Descripción Resumen: El Coordinador de Operaciones de Aprendizaje Clínico apoya la entrega, gestión y administración de programas de educación clínica. Este papel aplica experiencia técnica para apoyar el aprendizaje digital, la capacidad práctica de soportar eventos de aprendizaje en persona y las habilidades organizacionales para respaldar los aspectos administrativos y logísticos de un equipo educativo. Facilitar la colocación de cursos en persona en el sistema de gestión digital del aprendizaje (es decir, transcripciones, capas de curso). Apoyo al Programa de Aprendizaje Ayuda con la planificación, programación y coordinación de programas, cursos, talleres y eventos clínicos (no digitales) en persona. Prepara materiales de aprendizaje, listas, evaluaciones y certificados. Provee soporte in situ o virtual durante las sesiones de capacitación (tracking de asistencia, configuración técnica, distribución de materiales). Recoge y analiza comentarios de los participantes para apoyar la mejora del programa. Se requieren habilidades técnicas fuertes con Microsoft Office Suite, plataformas virtuales (Zoom, Teams, WebEx) y gestión de bases de datos se requiere excelentes habilidades en comunicación, organización y servicio al cliente requerida La adaptabilidad y la voluntad para aprender nuevas tecnologías y sistemas requeridos Experiencia de 2 a 4 años de experiencia en administración educativa, coordinación de capacitaciones o operaciones sanitarias preferido Experiencia en Sistemas de Gestión de Aprendizaje (por ejemplo, HealthStream, Cornerstone, Docebo, etc.) o experiencia equivalente Requerida Capacidad para administrar múltiples prioridades en un entorno de educación clínica acelerada.