Licensed Community Manager-Portfolio-Leesburg
Empire Management Group, Inc., Leesburg, FL, United States
Licensed Community Association Manager – Developer Portfolio
Empire Management Group, a full‑service community association management firm serving Florida for over 25 years, seeks a licensed Community Association Manager to support developer‑focused portfolios.
Position Summary
The Community Association Manager is accountable for managing an assigned portfolio of communities, providing the agreed scope of services and achieving targeted service and financial goals.
Position Functions
Teamwork – Demonstrate commitment to Empire and team goals; complete tasks timely; participate in process improvement teams.
Communication – Identify and communicate key messages to board members, homeowners, customer care, vendors, and others; maintain property fact sheets; coordinate and attend board/membership meetings.
Architectural Requests – Review applications for compliance with association restrictions; forward to appropriate board/committee with recommendation.
Facilities Management & Maintenance – Establish and maintain agreed standards for operations and maintenance; procure and manage service providers; schedule and conduct community and common area inspections; provide timely covenant enforcement.
Vendor Management – Conduct effective vendor bidding processes that demonstrate professional contract‑management practices.
Customer Service – Ensure timely, efficient, customer‑oriented handling and resolution of inquiries, requests, disputes or complaints via telephone, e‑mail, or face‑to‑face; investigate problems; implement solutions; document activities.
Safety & Security – Contribute to safety and security by developing and implementing emergency and/or disaster preparedness plans; monitor gate access controls; identify safety issues during inspections.
Special Projects – Manage on‑time, on‑budget completion of special projects that meet agreed objectives.
Knowledge & Skills
Working knowledge of federal and state laws governing community associations.
Good working knowledge of the community’s governing documents and rules.
Excellent people skills and proven ability to maintain working relationships with developers, boards, homeowners, vendors, and employees.
Superior communication and networking ability.
Strong speaking and writing skills, with the ability to communicate effectively at various levels.
Strong organizational and conflict‑resolution skills.
Computer skills in Windows Suite and community‑association software.
Requirements
2+ years of experience within the community‑association industry managing portfolios.
Valid driver’s license and current vehicle liability insurance.
Valid Florida Community Association Manager License.
Ability to attend board meetings in the evenings and respond to after‑hours emergencies as needed.
Pay
Full‑time: $60,000.00 – $65,000.00 per year.
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Conditions
Office & on‑site work: Split time between administrative tasks at the office and visiting properties/communities for inspections, meetings, and vendor coordination.
Travel: Frequently drive between multiple properties and association meetings.
Moderate activity: Walking properties, inspecting common areas, climbing stairs, occasionally lifting files, signs, or small equipment.
Indoor & outdoor conditions: Work may take place in various weather conditions when conducting inspections or supervising maintenance/repairs.
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Empire Management Group, a full‑service community association management firm serving Florida for over 25 years, seeks a licensed Community Association Manager to support developer‑focused portfolios.
Position Summary
The Community Association Manager is accountable for managing an assigned portfolio of communities, providing the agreed scope of services and achieving targeted service and financial goals.
Position Functions
Teamwork – Demonstrate commitment to Empire and team goals; complete tasks timely; participate in process improvement teams.
Communication – Identify and communicate key messages to board members, homeowners, customer care, vendors, and others; maintain property fact sheets; coordinate and attend board/membership meetings.
Architectural Requests – Review applications for compliance with association restrictions; forward to appropriate board/committee with recommendation.
Facilities Management & Maintenance – Establish and maintain agreed standards for operations and maintenance; procure and manage service providers; schedule and conduct community and common area inspections; provide timely covenant enforcement.
Vendor Management – Conduct effective vendor bidding processes that demonstrate professional contract‑management practices.
Customer Service – Ensure timely, efficient, customer‑oriented handling and resolution of inquiries, requests, disputes or complaints via telephone, e‑mail, or face‑to‑face; investigate problems; implement solutions; document activities.
Safety & Security – Contribute to safety and security by developing and implementing emergency and/or disaster preparedness plans; monitor gate access controls; identify safety issues during inspections.
Special Projects – Manage on‑time, on‑budget completion of special projects that meet agreed objectives.
Knowledge & Skills
Working knowledge of federal and state laws governing community associations.
Good working knowledge of the community’s governing documents and rules.
Excellent people skills and proven ability to maintain working relationships with developers, boards, homeowners, vendors, and employees.
Superior communication and networking ability.
Strong speaking and writing skills, with the ability to communicate effectively at various levels.
Strong organizational and conflict‑resolution skills.
Computer skills in Windows Suite and community‑association software.
Requirements
2+ years of experience within the community‑association industry managing portfolios.
Valid driver’s license and current vehicle liability insurance.
Valid Florida Community Association Manager License.
Ability to attend board meetings in the evenings and respond to after‑hours emergencies as needed.
Pay
Full‑time: $60,000.00 – $65,000.00 per year.
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Conditions
Office & on‑site work: Split time between administrative tasks at the office and visiting properties/communities for inspections, meetings, and vendor coordination.
Travel: Frequently drive between multiple properties and association meetings.
Moderate activity: Walking properties, inspecting common areas, climbing stairs, occasionally lifting files, signs, or small equipment.
Indoor & outdoor conditions: Work may take place in various weather conditions when conducting inspections or supervising maintenance/repairs.
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