Team Lead, Emergency Communications
WakeMed Health & Hospitals, Raleigh, NC, United States
Overview
Responsible for working in collaboration with the Emergency Communications Manager to coordinate and delegate the responsibilities of the team. Participates in disaster recovery preparation.
Maintains and updates several reference logs in the Communications Center. Coordinates training efforts for new hires and continuing education of existing telecommunicators. Maintains scheduling and time off requests of the telecommunicators.
Assists the leadership team with the creation and maintenance of policies and procedures and performs other duties as assigned. Collaborates with internal departments, stakeholders, and external parties to ensure well‑coordinated and high‑quality telecommunications efforts from the Emergency Communications staff.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care.
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required. Associate's Degree in a related field Preferred.
Experience
2 Years Telecommunications in Law Enforcement and Dispatch – Emergency Required.
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Responsible for working in collaboration with the Emergency Communications Manager to coordinate and delegate the responsibilities of the team. Participates in disaster recovery preparation.
Maintains and updates several reference logs in the Communications Center. Coordinates training efforts for new hires and continuing education of existing telecommunicators. Maintains scheduling and time off requests of the telecommunicators.
Assists the leadership team with the creation and maintenance of policies and procedures and performs other duties as assigned. Collaborates with internal departments, stakeholders, and external parties to ensure well‑coordinated and high‑quality telecommunications efforts from the Emergency Communications staff.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care.
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required. Associate's Degree in a related field Preferred.
Experience
2 Years Telecommunications in Law Enforcement and Dispatch – Emergency Required.
#J-18808-Ljbffr