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Linux Network Support Engineer Job at Kane Partners LLC in New Castle County

Kane Partners LLC, New Castle County, DE, United States


Salary: $130,000 - 170,000 per year Requirements: Proficient in troubleshooting Linux environments (Red Hat, CentOS, Ubuntu, etc.) Comfortable with command-line interfaces for services, processes, logs, and networking Strong foundational knowledge of networking concepts (TCP/IP, ports, routing, firewalls) Familiar with SIP/VoIP technologies, including call flows, signaling, and RTP Proven experience managing production systems under pressure Skilled in analyzing packet captures and logs (using Wireshark/tcpdump) Excellent communication abilities for collaboration with customers and engineers *Nice-to-Have:** Experience with Linux scripting (bash, shell) Knowledge of VMware or virtualized infrastructures Understanding of change management processes and maintenance schedules Background in telecom or real-time communication systems Responsibilities: Diagnose and resolve live production challenges within Linux OS, applications, and networking Directly troubleshoot issues through the Linux command line (services, logs, ports, routes) Examine logs, traces, and packet captures to determine root causes Implement fixes, patches, and updates during scheduled maintenance periods Draft clear Methods of Procedure (MOPs) for production modifications Collaborate closely with customer engineering and internal development teams Reproduce problems and deliver actionable insights to engineering teams Engage in an on-call rotation for high-availability systems support Technologies: Bash Excel Support Linux Network TCP/IP Ubuntu VMware Windows More: We are seeking a dedicated Linux Support Engineer to enhance mission-critical, real-time production platforms serving enterprise and regulated clients. This position is tailored for individuals who thrive on intricate problem-solving, enjoy working near the operating system and network layers, and excel in diagnosing issues within live environments. Our role emphasizes a hands-on, troubleshooting-centric approach, rather than a traditional NOC or call-center environment. You will have the chance to work on vital systems that impact high-stakes situations, enjoy a hybrid work schedule that promotes work-life balance, and benefit from competitive compensation and comprehensive benefits. If youve got a knack for command-line diagnostics and system behavior under load, you will find this role particularly rewarding. last updated 9 week of 2026

In Summary: We are seeking a dedicated Linux Support Engineer to enhance mission-critical, real-time production platforms serving enterprise and regulated clients . This position is tailored for individuals who thrive on intricate problem-solving, enjoy working near the operating system and network layers . Responsibilities: Diagnose and resolve live production challenges within Linux OS, applications, and networking .

En Español: Salario: $130,000 - 170,000 por año Requisitos: Proficientes en la resolución de problemas entornos Linux (Red Hat, CentOS, Ubuntu, etc.) Comodo con interfaces de línea de comandos para servicios, procesos, registros y redes Conocimiento básico fuerte de los conceptos de red (TCP/IP, puertos, encaminamiento, cortafuegos) Familiar con las tecnologías SIP / VoIP, incluidos flujos de llamadas, señalización y RTP Experiencia comprobada administrando sistemas de producción bajo presión Competente en el análisis de capturas de paquetes y registros (utilizando Wireshark / tcpdump) Excelentes habilidades de comunicación para la colaboración con clientes e ingenieros *Nice-to-Have:** Experiencias con scripting Linux (bash, shell), conocimiento de VMware o infraestructuras virtualizadas Comprender los procedimientos de gestión de cambios y métodos de desarrollo dentro de los programas de rotación y mantenimiento del sistema operativo. Soporte Linux Network TCP/IP Ubuntu VMware Windows Más: Buscamos un ingeniero de soporte Linux dedicado para mejorar las plataformas de producción en tiempo real críticas a la misión que sirven a clientes empresariales y regulados Esta posición está diseñada para individuos que prosperan en complejas soluciones de problemas, disfrutan trabajando cerca del sistema operativo y las capas de red, y sobresalen en el diagnóstico de problemas dentro de entornos vivos.