Shipping Lead

Job Description

Leadership & Team Coordination

* Assign daily tasks and ensure employees understand expectations.

* Conduct shift huddles to communicate goals, safety reminders, and priorities.

* Promote teamwork, accountability, and positive work culture.

* Provide coaching, guidance, and support to team members.

* Provides timely, effective written responses to inquiries

Production Flow & Performance Oversight

* Ensure production "Flow" (materials, information, people) runs smoothly.

* Proactively address delays, bottlenecks, and workload changes.

* Monitor hourly performance and update Hour?by?Hour boards and KPI towers.

* Utilize production tools (e.g., MES, production calculators, metrics dashboards).

Quality & Process Compliance

* Review FG Inspection Error reports and take corrective actions.

* Ensure adherence to work instructions, quality standards, and procedures.

* Collaborate with QA to resolve material, quality, or equipment issues.

* Maintain accurate quality documentation and updates.

Safety & 6S Responsibilities

* Conduct 6S audits and ensure adherence to safety standards.

* Enforce PPE and safe work practices.

* Report unsafe conditions or incidents promptly.

* Support ongoing safety initiatives.

Inventory & Order Management

* Monitor raw material and finished goods levels; communicate shortages.

* Ensure accurate order setup (e.g., adjustments, groupings, cut?offs).

* Manage order modifications Past due orders and ensure timely, accurate processing.

Reporting & Administrative Support

* Update production logs, tracking sheets, and department reporting tools.

* Provide performance metrics and reports to Production Supervisors.

* Assist with timekeeping, attendance notes, and performance documentation.

* Contribute input for evaluations and coaching conversations.

Training & Development

* Train new and existing employees in procedures, quality, and safety.

* Support cross?training efforts to strengthen team flexibility.

* Assist in implementing solutions for performance issues.

Cross-Department Communication

* Communicate effectively with planning, QA, maintenance, and other departments.

* Escalate issues early and clearly to maintain production flow.

Other Duties

* Performs additional duties as assigned, supporting operational needs across various departments.

* Demonstrate flexibility to meet business needs and customer lead times.

Qualifications

Education

* High school diploma or GED preferred.

Experience

* Minimum 2 years of Lead experience preferred.

* Minimum 3-5 years in a manufacturing environment (door hardware preferred).

Skills

* Strong leadership and communication abilities.

* Knowledge of manufacturing, quality, and safety requirements.

* Proficiency with production tools (e.g. Thrive MES,WMS, Excel, ERP).

* Strong problem?solving and organizational skills.

* Ability to read/interpret technical documents.

* Basic math skills (addition, subtraction, multiplication, division).

* Ability to communicate effectively in English.

Requirements

* Ability to lead a diverse team to meet production goals.

* Attention to detail and strong commitment to company standards.

* Ability to work under deadlines and adapt to changing priorities.

* Consistent adherence to safety, quality, and process expectations.

Physical Demands

* Prolonged standing and walking on the production floor.

* Ability to occasionally lift up to 50 lbs (documents or light items).

* Ability to move safely through manufacturing areas.