UCLA Health is hiring: Administrative Supervisor - Oncology, San Luis Obispo in

Description In this role, you will serve as the Administrative Supervisor providing direct support to the staff, physicians, and hematology/oncology patients. Major duties include but are not limited to: supervising a team of leads and administrative assistants, act as a back up to the practice manager with troubleshooting and resolving clinical operation issues, assist with the selection and direct oversight of the administrative staff members, providing support to leads and administrative assistants in other oncology community practices, assisting with troubleshooting, resolving clinical operations issues, arranging practice coverage, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources, and providing follow-up through telephone and EPIC/Care Connect. Salary range: $31.51/hr - $62.64/hr Qualifications Required: Skill in analyzing information, problems, situations and procedure to define objectives, identify patterns and formulate conclusions Demonstrate ability to interact diplomatically and sympathetically with a patient population in varying degrees of health Ability to make independent judgments and to evaluate complex issues Administrative abilities to resolve complex issues to implement long-range plans Skill in working independently and following through on assignments with minimal direction Skill in setting priorities when there are deadline pressures, competing requirements, and a heavy workload Skill in writing grammatically correct letters, reports, memos and minutes. Skill in editing and proofreading correspondence for correct grammar, spelling and punctuation. Ability to speak to individuals using appropriate grammar and vocabulary to obtain information, explain policies and procedures Knowledge of/ability to learn contact persons for information on appropriate patient-related and office-related issues Working knowledge of medical oncology terminology Skill in performing duties changing from one duty/task to another of a different nature Skill in performing duties with frequent interruptions and/or distractions Ability to work cooperatively with other staff members, faculty, patients, nursing staff and others Preferred: Ability to speak persuasively to individuals and to a large and small group Skill in the use of personal computers and computer software. Working knowledge of Microsoft Word, Excel, and Outlook as well as CareConnect Team building skills to include prior supervisory experience Previous supervisory experience

In Summary: In this role, you will serve as the Administrative Supervisor providing direct support to the staff, physicians, and hematology/oncology patients . Major duties include: supervising a team of leads and administrative assistants . Assisting with troubleshooting, resolving clinical operations issues, arranging practice coverage, assisting patients in accessing service within the health system .

En Español: Descripción En este papel, usted servirá como Supervisor Administrativo que brinde apoyo directo al personal, médicos y pacientes de hematología/oncología. Las tareas principales incluyen pero no se limitan a: supervisar un equipo de clientes potenciales y asistentes administrativos, actuar como respaldo del gerente de práctica para solucionar problemas y resolver los problemas de operación clínica, ayudar con la selección y supervisión directa de los miembros del personal administrativo, brindar soporte a leads y ayudantes administrativos en otras prácticas comunitarias oncológicas, asistir con la solución de problemas, resolver las cuestiones de operaciones clínicas, organizar cobertura en la práctica, ayudar a los pacientes a acceder al servicio dentro del sistema sanitario, facilitar la comunicación con los médicos remitentes, referir a los enfermos a recursos apropiados y proporcionar seguimiento a través de EPIC / Care Connect por teléfono. Rango de salario: $31.51/hora - $62.64/hora Calificaciones requeridas: Habilidad para analizar información, problemas, situaciones y procedimientos para definir objetivos, identificar patrones y formular conclusiones Demostrar capacidad de interactuar diplomáticamente y simpaticamente con una población paciente en diferentes grados de salud Capacidad para hacer juicios independientes y evaluar cuestiones complejas Capacidades administrativas para resolver asuntos complejos para implementar planes a largo plazo Capacidad para hablar con los individuos utilizando la gramática y el vocabulario apropiados para obtener información, explicar políticas y procedimientos Conocimiento de/capacidad de aprender a las personas de contacto para obtener informaciones sobre cuestiones pertinentes relacionadas con pacientes y asuntos relacionados con la oficina El conocimiento del término oncológico médico Habilidad en el desempeño de tareas que cambian de un deber/tarefa a otra de una naturaleza diferente La habilidad para realizar tareas con interrupciones frecuentes y/o distracciones La capacidad de trabajar cooperativamente con otros miembros del personal, profesores, pacientes, personal de enfermería y otros Preferido: Capacidade para hablar persuasivamente con individuos y con grupos grandes o pequeños