Front Desk Coordinator
East End Occupational Therapy, Massapequa, NY, United States
Benefits:
401(k) matching
Competitive salary
Opportunity for advancement
Training & development
401(k)
Paid time off
Job Title: Front Desk Coordinator – Healthcare Outpatient Practice (Hand Specialty) Company: East End Occupational Therapy
About Us: East End Occupational Therapy is a specialized outpatient practice focused on hand and upper extremity rehabilitation. We provide personalized, evidence-based care to help patients regain function, reduce pain, and return to their daily activities as quickly and safely as possible. Our team is committed to delivering high-quality therapy in a welcoming and professional environment.
Job Type: Full-Time
Position Overview: We are seeking a reliable, organized, and patient-focused Front Desk Coordinator to join our team. The ideal candidate will have prior experience in a medical office setting and be well-versed in insurance authorization and verification processes.
Key Responsibilities:
Greet and check in patients in a professional and friendly manner
Answer phone calls, schedule appointments, and manage provider calendars
Verify patient insurance coverage and obtain necessary authorizations
Collect copays, balances, and maintain accurate patient records
Coordinate with clinical staff to ensure smooth patient flow
Handle general administrative tasks and maintain front office organization
Qualifications:
Minimum 1–2 years of experience in a medical front desk role
Strong knowledge of insurance verification and authorization procedures (required)
Experience with electronic medical records (EMR) systems
Excellent communication and customer service skills
Strong attention to detail and ability to multitask in a fast-paced environment
Professional demeanor and team-oriented attitude
What We Offer:
Competitive salary based on experience
Paid time off
Supportive team environment
Opportunity for growth within a specialized medical practice
401(k) matching
Competitive salary
Opportunity for advancement
Training & development
401(k)
Paid time off
Job Title: Front Desk Coordinator – Healthcare Outpatient Practice (Hand Specialty) Company: East End Occupational Therapy
About Us: East End Occupational Therapy is a specialized outpatient practice focused on hand and upper extremity rehabilitation. We provide personalized, evidence-based care to help patients regain function, reduce pain, and return to their daily activities as quickly and safely as possible. Our team is committed to delivering high-quality therapy in a welcoming and professional environment.
Job Type: Full-Time
Position Overview: We are seeking a reliable, organized, and patient-focused Front Desk Coordinator to join our team. The ideal candidate will have prior experience in a medical office setting and be well-versed in insurance authorization and verification processes.
Key Responsibilities:
Greet and check in patients in a professional and friendly manner
Answer phone calls, schedule appointments, and manage provider calendars
Verify patient insurance coverage and obtain necessary authorizations
Collect copays, balances, and maintain accurate patient records
Coordinate with clinical staff to ensure smooth patient flow
Handle general administrative tasks and maintain front office organization
Qualifications:
Minimum 1–2 years of experience in a medical front desk role
Strong knowledge of insurance verification and authorization procedures (required)
Experience with electronic medical records (EMR) systems
Excellent communication and customer service skills
Strong attention to detail and ability to multitask in a fast-paced environment
Professional demeanor and team-oriented attitude
What We Offer:
Competitive salary based on experience
Paid time off
Supportive team environment
Opportunity for growth within a specialized medical practice