Community Outreach Coordinator
Greenlight Networks, Rochester, NY, United States
Job Summary
Greenlight Networks is on a mission to connect communities to the fastest and most reliable fiber internet available. We're looking for an energetic, articulate, and strategic Community Outreach Coordinator who can bring our brand to life at the grassroots level—building strong local connections and promoting our services with passion and purpose. As the face of Greenlight Networks in your region, you will serve as a key liaison between our brand and the communities we serve. This role requires someone who thrives on relationship building, enjoys engaging with local organizations, community leaders and residents, and knows how to effectively communicate the benefits of high‑speed fiber internet.
Essential Functions
Build, manage, and strengthen relationships with community organizations, municipal leaders, and local stakeholders to promote Greenlight Networks.
Plan, coordinate, and host community events that drive brand awareness and customer acquisition—including neighborhood open houses, educational webinars, pop‑up events, and community sponsorship activations.
Represent Greenlight Networks at community meetings, local events, town halls, homeowner association meetings, and networking functions to generate interest and support for our services.
Develop and work collaboratively with the marketing team to execute region‑specific social media strategies that increase engagement, drive sign‑ups and service orders, and highlight our community involvement.
Serve as a confident public speaker and brand advocate at both in‑person and virtual events.
Identify local marketing opportunities, including grassroots campaigns, partnerships, and sponsorships that align with our goals.
Collaborate with the marketing and business development teams to ensure consistent messaging and brand positioning.
Monitor community sentiment, feedback and engagement, reporting insights that can enhance our outreach strategies.
Execute tactical marketing efforts such as door‑to‑door engagement, distribution of promotional materials, and localized email or digital campaigns.
Work with internal teams to develop, implement and execute go‑to‑market campaigns to increase customer base.
Knowledge, Skills And Abilities Required
A passionate communicator with a professional demeanor who thrives in front of a crowd and enjoys being out in the community.
A natural networker who is approachable, energetic, and genuinely interested in making connections.
A savvy social media user who understands how to use digital platforms to create excitement, build trust, and grow engagement.
An entrepreneurial spirit who is results‑driven, creative, and proactive.
A skilled event planner who can coordinate logistics, manage vendors, and create memorable experiences for community members.
Demonstrated ability to speak persuasively and present information to diverse audiences.
Strong organizational skills with the ability to multitask and meet deadlines in a fast‑paced environment.
Experience with tools such as Canva, HubSpot, Microsoft Office Suite, and social media platforms (Facebook, Instagram, Nextdoor, etc.). Knowledge and experience of emerging social media platforms.
Willingness to work flexible, non‑traditional hours including evenings and weekends as needed.
Must be comfortable working independently in the field while staying aligned with internal team goals.
Other Requirements
Bachelor’s degree in marketing, communications, public relations, or a related field preferred.
2+ years of relevant experience in community engagement, event coordination, or grassroots marketing preferred.
Ability to lift and transport event materials (up to 50 lbs) and stand for extended periods.
This role requires the use of your personal vehicle to drive to and from prospective customer locations and marketing events. A valid driver's license and insured personal vehicle are required.
Compensation
The salary range for this position is $70,000 - $80,000. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills and work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/.
About the Organization
Deliver an exceptional experience. Make a real impact. Grow with us. At Greenlight Networks, we’re not just building a network—we’re building stronger, more connected communities. Founded in 2011, Greenlight Networks designs, builds, and operates a high‑speed fiber‑optic network delivering internet speeds up to 8 Gigabits per second to homes and small businesses. Today, we serve more than 225,000 homes and nearly 10,000 businesses across New York, with continued expansion into Pennsylvania and Baltimore. Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits!
Equal Opportunity Employer Statement
Greenlight Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Greenlight Networks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Greenlight Networks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Greenlight Networks will not tolerate discrimination or harassment based on any of these characteristics. Greenlight Networks encourages applicants of all ages.
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Greenlight Networks is on a mission to connect communities to the fastest and most reliable fiber internet available. We're looking for an energetic, articulate, and strategic Community Outreach Coordinator who can bring our brand to life at the grassroots level—building strong local connections and promoting our services with passion and purpose. As the face of Greenlight Networks in your region, you will serve as a key liaison between our brand and the communities we serve. This role requires someone who thrives on relationship building, enjoys engaging with local organizations, community leaders and residents, and knows how to effectively communicate the benefits of high‑speed fiber internet.
Essential Functions
Build, manage, and strengthen relationships with community organizations, municipal leaders, and local stakeholders to promote Greenlight Networks.
Plan, coordinate, and host community events that drive brand awareness and customer acquisition—including neighborhood open houses, educational webinars, pop‑up events, and community sponsorship activations.
Represent Greenlight Networks at community meetings, local events, town halls, homeowner association meetings, and networking functions to generate interest and support for our services.
Develop and work collaboratively with the marketing team to execute region‑specific social media strategies that increase engagement, drive sign‑ups and service orders, and highlight our community involvement.
Serve as a confident public speaker and brand advocate at both in‑person and virtual events.
Identify local marketing opportunities, including grassroots campaigns, partnerships, and sponsorships that align with our goals.
Collaborate with the marketing and business development teams to ensure consistent messaging and brand positioning.
Monitor community sentiment, feedback and engagement, reporting insights that can enhance our outreach strategies.
Execute tactical marketing efforts such as door‑to‑door engagement, distribution of promotional materials, and localized email or digital campaigns.
Work with internal teams to develop, implement and execute go‑to‑market campaigns to increase customer base.
Knowledge, Skills And Abilities Required
A passionate communicator with a professional demeanor who thrives in front of a crowd and enjoys being out in the community.
A natural networker who is approachable, energetic, and genuinely interested in making connections.
A savvy social media user who understands how to use digital platforms to create excitement, build trust, and grow engagement.
An entrepreneurial spirit who is results‑driven, creative, and proactive.
A skilled event planner who can coordinate logistics, manage vendors, and create memorable experiences for community members.
Demonstrated ability to speak persuasively and present information to diverse audiences.
Strong organizational skills with the ability to multitask and meet deadlines in a fast‑paced environment.
Experience with tools such as Canva, HubSpot, Microsoft Office Suite, and social media platforms (Facebook, Instagram, Nextdoor, etc.). Knowledge and experience of emerging social media platforms.
Willingness to work flexible, non‑traditional hours including evenings and weekends as needed.
Must be comfortable working independently in the field while staying aligned with internal team goals.
Other Requirements
Bachelor’s degree in marketing, communications, public relations, or a related field preferred.
2+ years of relevant experience in community engagement, event coordination, or grassroots marketing preferred.
Ability to lift and transport event materials (up to 50 lbs) and stand for extended periods.
This role requires the use of your personal vehicle to drive to and from prospective customer locations and marketing events. A valid driver's license and insured personal vehicle are required.
Compensation
The salary range for this position is $70,000 - $80,000. The actual salary offered may be influenced by a variety of factors, such as: training, transferable skills and work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at www.greenlightnetworks.com/careers/.
About the Organization
Deliver an exceptional experience. Make a real impact. Grow with us. At Greenlight Networks, we’re not just building a network—we’re building stronger, more connected communities. Founded in 2011, Greenlight Networks designs, builds, and operates a high‑speed fiber‑optic network delivering internet speeds up to 8 Gigabits per second to homes and small businesses. Today, we serve more than 225,000 homes and nearly 10,000 businesses across New York, with continued expansion into Pennsylvania and Baltimore. Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits!
Equal Opportunity Employer Statement
Greenlight Networks is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Greenlight Networks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Greenlight Networks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, national origin, disability status, veteran status, domestic violence victim status or any other characteristic protected by the laws or regulations in the locations we operate. Greenlight Networks will not tolerate discrimination or harassment based on any of these characteristics. Greenlight Networks encourages applicants of all ages.
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