Seasonal Chocolatier - Louisville
Ghirardelli Chocolate Company, Simpsonville, KY, United States
Who We Are
At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.
Job Summary
We are hiring for a Retail Hourly Associate who will perform all restaurant and retail duties, including cashiering, candy making, stocking merchandise, pre‑packing, and fountain duties. The role requires merchandise, stock, and providing excellent guest service while selling our Premium Chocolate line. Experience in retail is desirable. Candidates must be high energy, reliable, have a strong work ethic, and be available to work all shifts, including nights and weekends.
Benefits
Starting pay $15.00/hr + tips
Holiday pay 1.5x for worked holidays
Free sundae or shake on every shift
50% employee discount on all products
Quarterly bonus opportunity
Store hours: Friday–Monday 11:00am – 7:00pm, Tuesday–Thursday 12:00pm – 8:00pm
Shifts may be up to 2 hours before/after store hours for prep/cleaning
Scope of Responsibilities
Provide exceptional guest service
Effectively manage all cash handling and credit card processing procedures using company procedures and best practices
Assemble various proprietary retail items per the recipe guidelines
Maintain adequate supply of all retail product on the sales floor and in back stock
Ensure all products are appropriately priced and signed per company guidelines
Maintain sales floor and products to company standards of cleanliness, arrangement, and display
Maintain detailed knowledge of all products, pricing, and company history
Utilize knowledge of products and pricing to satisfy guest inquiries and create up‑sell opportunities
Gift‑wrap items for sale per company guidelines and standards
Follow food safety guidelines and maintain all tables, serveware, floors and trash receptacles in a clean and sanitary condition
Keep all fountain and condiment supplies on a shelf and behind the fountain area stocked and in good condition
Maintain the stockroom in a clean and orderly fashion
Clean windows and mirrors when smudged or soiled or when directed by a supervisor or manager
Maintain guest and employee washing facilities in good working order and in a clean, sanitary condition
Properly set up, maintain, and break down the fountain area
Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste
Maintain the proper level of all required ice cream flavors
Keep knowledge level current of all fountain products and their required preparation
Work as a “topper” or “scooper” as needed
Perform “semi‑table service” function as part of overall guest satisfaction
Maintain all candy making equipment and supplies in good working order, and know all recipes
Specific Knowledge And Skills
Basic math computation skills
Strong oral and written communication skills
Ability to work with little or no supervision
Ability to work with a diverse work team and meet adversity with professionalism
Ability to manage time effectivelyAbility to maintain a smile, pleasant demeanor and provide superior guest service
Ability to operate a dishwashing machine
Education And Work Experience
Must be 18 years old
High school diploma preferred
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At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.
Job Summary
We are hiring for a Retail Hourly Associate who will perform all restaurant and retail duties, including cashiering, candy making, stocking merchandise, pre‑packing, and fountain duties. The role requires merchandise, stock, and providing excellent guest service while selling our Premium Chocolate line. Experience in retail is desirable. Candidates must be high energy, reliable, have a strong work ethic, and be available to work all shifts, including nights and weekends.
Benefits
Starting pay $15.00/hr + tips
Holiday pay 1.5x for worked holidays
Free sundae or shake on every shift
50% employee discount on all products
Quarterly bonus opportunity
Store hours: Friday–Monday 11:00am – 7:00pm, Tuesday–Thursday 12:00pm – 8:00pm
Shifts may be up to 2 hours before/after store hours for prep/cleaning
Scope of Responsibilities
Provide exceptional guest service
Effectively manage all cash handling and credit card processing procedures using company procedures and best practices
Assemble various proprietary retail items per the recipe guidelines
Maintain adequate supply of all retail product on the sales floor and in back stock
Ensure all products are appropriately priced and signed per company guidelines
Maintain sales floor and products to company standards of cleanliness, arrangement, and display
Maintain detailed knowledge of all products, pricing, and company history
Utilize knowledge of products and pricing to satisfy guest inquiries and create up‑sell opportunities
Gift‑wrap items for sale per company guidelines and standards
Follow food safety guidelines and maintain all tables, serveware, floors and trash receptacles in a clean and sanitary condition
Keep all fountain and condiment supplies on a shelf and behind the fountain area stocked and in good condition
Maintain the stockroom in a clean and orderly fashion
Clean windows and mirrors when smudged or soiled or when directed by a supervisor or manager
Maintain guest and employee washing facilities in good working order and in a clean, sanitary condition
Properly set up, maintain, and break down the fountain area
Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste
Maintain the proper level of all required ice cream flavors
Keep knowledge level current of all fountain products and their required preparation
Work as a “topper” or “scooper” as needed
Perform “semi‑table service” function as part of overall guest satisfaction
Maintain all candy making equipment and supplies in good working order, and know all recipes
Specific Knowledge And Skills
Basic math computation skills
Strong oral and written communication skills
Ability to work with little or no supervision
Ability to work with a diverse work team and meet adversity with professionalism
Ability to manage time effectivelyAbility to maintain a smile, pleasant demeanor and provide superior guest service
Ability to operate a dishwashing machine
Education And Work Experience
Must be 18 years old
High school diploma preferred
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