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Hotel Night Auditor - Graveyard

Maverick Gaming, Central City, CO, United States


Description

$1,000 Sign on BONUS! $500 paid 90 days after date of hire; $500 paid 180 days after date of hire
Team members must be in good standing to qualify for Bonus Pay out (no documented performance in their employee file)
Responsibilities

Providing superior guest service positively affects interactions with external and internal guests and team members; has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with co-workers.
Book guest Reservations for the hotel when they call in.
Assign guest accommodation in accordance with current procedures.
Answer PBX calls and either direct them to appropriate personnel or answer guest questions at time of call.
Handle assigned bank properly and perform account postings.
Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the reception desk’s daily operation.
Accept same day and advanced reservations as required.
Maintain guest relations in a positive manner; refer guests to appropriate personnel if unable to satisfy guests’ complaints.
Maintain ongoing knowledge of all company services and entertainment opportunities.
Requirements

High School Diploma or equivalent experience.
Prior hotel experience preferred.
Must be able to multi-task.
Data entry and 10 key experiences preferred.
Agilysys Stay Hotel computer system, calculator, credit card machine, fax machine, copier, and super playmate players card system.
Perform job functions with exceptional attention to detail, speed, and accuracy.
Ability to prioritize tasks and work independently.
Excellent interpersonal communication skills.
Microsoft Office Excel, Word and Outlook applications experience required.
Ability to always communicate effectively with hotel guests as well as all levels of team members.
Ability to effectively use computer to access, understand and input guest information.
Team Members Will Enjoy

FREE GAS (up to $3,900 annual value) or free bus passes
Free covered Parking
2 weeks PTO per year
6 Observed Holidays with Holiday Pay
Health Benefits Insurance Package: Eligible the first of the month following 60 days! Medical, dental, vision, life insurance, short term disability, 401K & more!
Career Development and Advanced Opportunities
Tuition Reimbursement
Flexible work schedules
Team Member Referral program ($600 per team member referred!)
Salary

$19.00 - $21.00 per hour
Applications will be considered for 14 days; post expires 5/7
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, the employer will provide written instructions and an opportunity to contact DHS or SSA to resolve the issue before any action is taken. Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or E-Verify.gov.

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