BAYADA Home Health Care is hiring: Director of Operations- Pediatric Home Care i

Director of Home Care, Wilmington NC At BAYADA Home Health Care we’re dedicated to providing compassionate, high-quality home health care to medically fragile children and their families. Our team of skilled clinicians, caregivers, and support staff works tirelessly to ensure every child receives personalized care in the comfort and safety of their home. We’re currently seeking a dynamic Director of Pediatric Home Care to lead our office in Wilmington, NC and help drive excellence in clinical care, operational performance, and family satisfaction. Position Summary: The Director of Pediatric Home Care is responsible for the overall leadership, management, and growth of the pediatric home care office. This role combines clinical oversight, team development, business operations, and regulatory compliance to ensure our patients receive exceptional care and our staff are supported and empowered. Key Responsibilities: Lead, mentor, and manage a multidisciplinary team including clinical supervisors, nurses, caregivers, and administrative staff. Oversee daily operations of the pediatric home care office, ensuring efficient scheduling, compliance, and service delivery. Develop and manage budgets, monitor key performance indicators (KPIs), Build and maintain strong relationships with referral sources, hospitals, physicians, and community organizations.. Ensure all services meet federal, state, and accreditation standards for pediatric home health care. Identify operational inefficiencies and implement process improvements. Drive quality improvement initiatives and maintain a culture of excellence and safety. Monitor performance metrics, budgets, and staffing levels to ensure financial and operational health of the office. Represent the agency in the community and participate in outreach efforts to grow awareness and patient census. Serve as a point of escalation for families to ensure concerns are addressed with empathy and urgency. Monitor patient satisfaction and implement feedback into service improvement plans. Ensure care coordination aligns with family preferences, cultural values, and patient needs. Foster a collaborative, accountable, and supportive workplace culture. Qualifications: Four year college degree required Minimum 2 years verifiable experience in pediatric home care (preferred but nor required), home health, or related healthcare leadership roles. Proven interpersonal, recruiting and employee relation skills Knowledge of state regulations Demonstrated leadership ability with experience managing diverse teams. Excellent communication, problem-solving, and organizational skills. Passion for delivering compassionate, family-centered pediatric care. Why you'll love BAYADA: Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment. Impactful Work - Make a meaningful impact in the Wilmington Community Weekly Pay- Consistent weekly paychecks to keep your finances on track. Comprehensive Benefits - Medical, dental, vision, and more-- we've got you covered We offer a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits Work- Life Balance - Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule. Career Growth- Advancement opportunities to help you grow in your career. Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt. #LIRX #JoinBAYADA-RX As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

In Summary: The Director of Pediatric Home Care is responsible for the overall leadership, management, and growth of the pediatric home care office in Wilmington, NC . The role combines clinical oversight, team development, business operations, and regulatory compliance to ensure our patients receive exceptional care and our staff are supported and empowered .

En Español: Director de Cuidado en el Hogar, Wilmington NC En BAYADA Home Health Care estamos dedicados a brindar atención médica en casa compasiva y de alta calidad a los niños médicamente frágiles y sus familias. Nuestro equipo de clínicos calificados, cuidadores y personal de apoyo trabaja incansablemente para garantizar que cada niño reciba cuidados personalizados en la comodidad y seguridad de su hogar. Actualmente buscamos un director dinámico de cuidado en el hogar pediátrico para dirigir nuestra oficina en Willington, NC y ayudar a impulsar la excelencia en atención clínica, rendimiento operativo y satisfacción familiar. Identificar ineficiencias operacionales e implementar mejoras de procesos. Manejar iniciativas para mejorar la calidad y mantener una cultura de excelencia y seguridad. Monitorear métricas de rendimiento, presupuestos y niveles de personal para garantizar la salud financiera y operativa de la oficina. Representar a la agencia en la comunidad y participar en los esfuerzos de divulgación para aumentar la concienciación y el censo del paciente. Servir como un punto de escalada para las familias para asegurar que se aborden con empatía y urgencia las preocupaciones. Vigilar la satisfacción del paciente y aplicar retroalimentación en planes de mejora del servicio. Asegurar que la coordinación de atención entregue preferencias familiares, valores culturales y necesidades de los pacientes. Promover una cultura colaborativa, responsable y solidaria en el lugar de trabajo. Calificaciones: Un título universitario de cuatro años requerido Mínimo de 2 años verificable experiencia en cuidado pediátrico domiciliario (preferente pero no requerida), habilidades en el hogar o liderazgo de salud. Provencer, reclutar y empoderar equipos profesionales en el entorno de trabajo por medio ambiente de trabajo, reconociendo su compromiso con la capacidad para gestionar un entorno relacionamiento familiar diverso, dar testimonio al conocimientos sobre la pasión y la gestión de asuntos relacionados con la familia. Trabajo impactante - Hacer un impacto significativo en el pago semanal de la comunidad de Wilmington- Cheques semanales consistentes para mantener sus finanzas al día. Beneficios integrales - Médico, odontológico, visión y más-- le tenemos cubierto ofrecemos un plan integral de beneficios que incluye los siguientes: vacaciones pagadas, vacaciones y sick leave, visión, planes médicos y dentales, seguro de vida pagado por el empleador, 401k con partido de empresa, depósito directo y programa de asistencia a los empleados Para obtener más información sobre BAYADA Home Health Care beneficios, https://www.bayada.com/benefits- Life Balance - Disfrute de un horario del lunes al viernes, 8:30-5:00 PM. Todas las decisiones de empleo se toman sobre una base no discriminatoria sin tener en cuenta el sexo, raza, color, edad, discapacidad, embarazo o maternidad, orientación sexual, identidad de género, estatus de ciudadanía, estado militar u otro estatus similarmente protegido de acuerdo con leyes federales, estatales y locales.