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Production Technician 2 - 2nd shift

RRD, Milwaukee, WI, United States


RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Position Summary
Responsible for meeting production goals/quality, machine operation and setup, delegation of labor, leading a team, and ensuring enough of the proper materials are staged at the machine. Responsible for the safe and efficient operation of assigned equipment. Additionally fulfills the job duties of a Production Technician 1 Feeder/Strapper as required.

Key Duties / Responsibilities

Load and unload material into machine (30%)

Perform and validate proper machine component set up (20%)

Manage machine performance using a computer interface, requiring the use of a keyboard and mouse to point and click on work assignments and take corrective action when prompted by error message (15%)

Apply troubleshooting skills for various machine components (15%)

Perform quality checks (QC) on finished products (10%)

Resolve machine productivity and product quality issues without assistance (5%)

Analyze and report critical objective data and information to production lead/supervisor, recommending improved machine use, quality control, and staff utilization (5%)

Additional Responsibilities

Lead and coach team members (varying crew size)

Adhere to housekeeping standards

Support and comply with safety and security policies to promote a healthy work environment

Collect machine performance information and enter data into MS Excel spreadsheet (if applicable)

Maintain open communication with the team

Participate in Team Business Meetings

Share equipment knowledge with team members

Responsible for quality, output, and production goals

Support and comply with internal and external audits, to include providing information, performing assigned tasks to ensure compliance, and maintaining evidence that key duties identified as internal controls have been performed

Operate a pallet jack

Pull samples of finished products as needed

Have working knowledge of machine components and manufacturing operations

Make minor non-mechanical adjustments, such as jams and machine calibration to ensure safety and maintenance procedures are followed

Read and respond to the machine digital interface and error messages

PT1 – Palletizer and Feeder Key Duties

PT1 – Palletizer: Ensure finished goods are properly palletized, instruct logistics technician to move product to finish location

Prepare finished products according to USPS standards; recognize the printed address label on finished products

Respond to machine display screens and manage multiple work orders on multiple output stations

PT1 – Feeder: Load and unload materials, respond to indicator lights and display screens, adjust machine components, verify correct material on the production line

Ability to work with machine interface / machine controls and perform basic setup and troubleshooting

Qualifications
Education & Knowledge

High school diploma or equivalent

Ability to speak and communicate effectively in English

Strong knowledge and understanding of machine components and manufacturing operations

Experience / Skills / Abilities

1 – 3 years related experience

Ability to multi-task

Works with a sense of urgency

Attention to detail

Ability to assess obstacles and take corrective action

Mathematical skills and ability to read and comprehend daily machine reports

Demonstrates ability as a line lead (one machine)

Computer usage experience preferred

Additional Information
The national pay range for this role is $18.00/hr + 1.25/hr Shift Differential. The pay range may be slightly lower or higher based on geographic location. In addition to base salary, the total compensation package may include a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All employment offers are contingent upon successful completion of a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans.

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