Patient Service Representative PRN (As Needed)
Solis Mammography, Mcallen, TX, United States
At Solis Mammography, we save lives. We shape the future of women's health. We are empowered, appreciated, and part of something bigger. Together, we deliver compassionate, exceptional care. Every patient. Every time.
Patient Service Representative PRN
Looking to elevate your career? Join us!
Work Location
101-B East Ridge Road, McAllen, TX, 78503
Work Hours
PRN/As Needed: Availability to help cover PTO during the week for various shifts (8am-5:00pm) and occasional Saturdays.
Job Summary
The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography by providing outstanding patient care and maintaining the flow of the center. The Patient Service Representative impacts the profitability of the organization.
Department Highlights
Strong team collaboration, co‑workers are always willing to share knowledge
Supportive, patient‑focused culture
Compassion‑driven environment
Requirements
High school diploma
Two years of healthcare registration or customer service experience preferred
Basic knowledge of cash handling
Basic knowledge of medical terminology preferred
Ability to read, write, and comprehend simple instructions and short correspondence
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
Ability to perform basic mathematical calculations
Ability to sit and/or stand for long periods of time
Experience using Microsoft Office Suite; knowledge of RIS software preferred
Day in the Life
Provide services and support for the following areas:
Understand, promote and demonstrate the Solis Way
Greet patients in a professional and friendly manner
Completely and accurately register patients including input of demographic and insurance information into our RIS (Radiology Information System) and verify accuracy of existing information
Explain forms to patients and assist with form completion via paper or tablet as necessary
Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintain confidentiality
Collect patient payments which can include explaining benefits and insurance verification when necessary
Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
Ensure all diagnostic tests have required orders, request as needed and follow up on outstanding requests
Schedule and reschedule patients as necessary
Generate daily invoice journal at the end of each day and reconcile payments using the daily reconciliation report
Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography
A Great Place to Work for the fourth year in a row!
#J-18808-Ljbffr
Patient Service Representative PRN
Looking to elevate your career? Join us!
Work Location
101-B East Ridge Road, McAllen, TX, 78503
Work Hours
PRN/As Needed: Availability to help cover PTO during the week for various shifts (8am-5:00pm) and occasional Saturdays.
Job Summary
The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography by providing outstanding patient care and maintaining the flow of the center. The Patient Service Representative impacts the profitability of the organization.
Department Highlights
Strong team collaboration, co‑workers are always willing to share knowledge
Supportive, patient‑focused culture
Compassion‑driven environment
Requirements
High school diploma
Two years of healthcare registration or customer service experience preferred
Basic knowledge of cash handling
Basic knowledge of medical terminology preferred
Ability to read, write, and comprehend simple instructions and short correspondence
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
Ability to perform basic mathematical calculations
Ability to sit and/or stand for long periods of time
Experience using Microsoft Office Suite; knowledge of RIS software preferred
Day in the Life
Provide services and support for the following areas:
Understand, promote and demonstrate the Solis Way
Greet patients in a professional and friendly manner
Completely and accurately register patients including input of demographic and insurance information into our RIS (Radiology Information System) and verify accuracy of existing information
Explain forms to patients and assist with form completion via paper or tablet as necessary
Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintain confidentiality
Collect patient payments which can include explaining benefits and insurance verification when necessary
Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
Ensure all diagnostic tests have required orders, request as needed and follow up on outstanding requests
Schedule and reschedule patients as necessary
Generate daily invoice journal at the end of each day and reconcile payments using the daily reconciliation report
Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography
A Great Place to Work for the fourth year in a row!
#J-18808-Ljbffr