Concierge
Oakmont Management Group, Fullerton, CA, United States
Shifts, Time, and Days: Part‑Time, Friday and Saturday from 7:00 AM–3:30 PM and Sunday and Monday from 3:30 PM–7:30 PM
Pay Range: $17 – $20 DOE
Benefits
Medical, Dental, and Vision benefits
Vacation, Personal Day, Sick Pay, Holidays
Complimentary Meals
Company Paid Life Insurance
Team Member Discount Program (LifeMart)
401(k) Savings Plan with Company Match
Recognition Programs
Student Loan Refinancing
Pet Insurance
Employee Assistance Program
The Concierge
The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi‑line telephone, and providing clerical support to the administrative staff, in accordance with the company’s mission and values.
Responsibilities
Provide all residents, guests, and visitors with exceptional customer service.
Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
Monitor the Emergency Alert System and immediately respond to every call.
Effectively manage business center and process incoming and outgoing mail.
Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
Encourage teamwork through cooperative interactions with co‑workers and other departments.
Qualifications
Must be at least 18 years of age.
High school diploma or equivalent.
Prefer two (2) years of experience in a hospitality setting or prior senior living community.
Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) in order to prevent the spread of COVID‑19 or other communicable diseases, per regulatory guidelines.
Oakmont Management Group is an Equal Opportunity Employer.
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Pay Range: $17 – $20 DOE
Benefits
Medical, Dental, and Vision benefits
Vacation, Personal Day, Sick Pay, Holidays
Complimentary Meals
Company Paid Life Insurance
Team Member Discount Program (LifeMart)
401(k) Savings Plan with Company Match
Recognition Programs
Student Loan Refinancing
Pet Insurance
Employee Assistance Program
The Concierge
The Concierge is responsible for greeting visitors, fulfilling resident requests, arranging tours of the property, answering a multi‑line telephone, and providing clerical support to the administrative staff, in accordance with the company’s mission and values.
Responsibilities
Provide all residents, guests, and visitors with exceptional customer service.
Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
Monitor the Emergency Alert System and immediately respond to every call.
Effectively manage business center and process incoming and outgoing mail.
Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
Encourage teamwork through cooperative interactions with co‑workers and other departments.
Qualifications
Must be at least 18 years of age.
High school diploma or equivalent.
Prefer two (2) years of experience in a hospitality setting or prior senior living community.
Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) in order to prevent the spread of COVID‑19 or other communicable diseases, per regulatory guidelines.
Oakmont Management Group is an Equal Opportunity Employer.
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