
Supervisor - Retail
Goodwill Industries of San Diego County, Encinitas, CA, United States
About Us
Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission‑integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.
Overview
Position Summary: Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening/closing the store, overseeing production/retail operations, and ensuring staff follows all policies and procedures.
Responsibilities
Ensures excellent customer service is provided to customers and donors.
Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
Engages the staff and creates a positive work environment where employment relationship matters are minimum.
Assists in preparing performance evaluations, 5‑minute goal‑setting conversations, and work schedules.
Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.
Documents and reports any concerns or issues in a prompt and timely manner to management.
Performs other duties as assigned.
Supports the implementation of organizational initiatives such as 4DX methodology.
Qualifications
Skills and Abilities
Education:
High School Graduate or GED preferred.
Experience:
One year of supervisory experience. Retail experience preferred.
Computer skills:
Basic computer skills, email, internet use, Microsoft Word and Excel.
Certificates & Licenses:
Having a CA Driver’s License and an acceptable driving record, with an insured reliable vehicle preferred.
Other Requirements:
Ability to operate electronic cash register; understand basic principles of running a retail store: stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports; perform simple arithmetic (addition, subtraction, fractions, percentages, etc.); calculate figures and amounts related to cash handling; read and understand sales reports.
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Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission‑integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.
Overview
Position Summary: Assists the management team in the daily operations of the store. Daily duties will include some management functions, opening/closing the store, overseeing production/retail operations, and ensuring staff follows all policies and procedures.
Responsibilities
Ensures excellent customer service is provided to customers and donors.
Provides leadership, guidance, training and professional development in a positive environment to motivate staff, increase productivity, and achieve departmental goals.
Engages the staff and creates a positive work environment where employment relationship matters are minimum.
Assists in preparing performance evaluations, 5‑minute goal‑setting conversations, and work schedules.
Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.
Documents and reports any concerns or issues in a prompt and timely manner to management.
Performs other duties as assigned.
Supports the implementation of organizational initiatives such as 4DX methodology.
Qualifications
Skills and Abilities
Education:
High School Graduate or GED preferred.
Experience:
One year of supervisory experience. Retail experience preferred.
Computer skills:
Basic computer skills, email, internet use, Microsoft Word and Excel.
Certificates & Licenses:
Having a CA Driver’s License and an acceptable driving record, with an insured reliable vehicle preferred.
Other Requirements:
Ability to operate electronic cash register; understand basic principles of running a retail store: stocking, merchandise flow, quotas, cash handling, bank deposit procedures and sales reports; perform simple arithmetic (addition, subtraction, fractions, percentages, etc.); calculate figures and amounts related to cash handling; read and understand sales reports.
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