COMMUNICATIONS ASSISTANT (Part Time/ Weekends)
Sentara Health, Virginia Beach, VA, United States
Overview
Sentara After Hours Answering Service is looking to hire a Part‑time Weekend Communication Assistant. This is a remote position; however, applicants must reside in the Hampton Roads or Blue Ridge area, as they may be required to visit the office in case of connectivity issues or power outage. Weekend shifts: Saturdays and Sundays 8:00 am to 6:30 pm, with flexibility to work Fridays as needed. Communication Assistants facilitate all emergent and non‑emergent communication both externally and internally for our Centralized Hospital Communications Center, covering 12 hospitals and 4 free‑standing emergency departments. Duties include looking up patient information for friends and family, transferring customers, managing complex on‑call schedules, facilitating nurse‑to‑physician and physician‑to‑physician communication, and assisting with training new employees at your level.
Education
High School Diploma or equivalent
Experience
1 year of computer/keyboard skills required
Previous healthcare and multi‑line phone experience preferred
Understanding of medical terminology
Customer service experience
Call center experience preferred
Benefits
Medical, dental, vision plans
Adoption, fertility and surrogacy reimbursement up to $10,000
Paid time off and sick leave
Paid parental & family caregiver leave
Emergency backup care
Long‑term, short‑term disability, and critical illness plans
Life insurance
401(k)/403(b) with employer match
Tuition assistance – $5,250/year and discounted educational opportunities through Guild Education
Student debt pay down – $10,000
Reimbursement for certifications and free access to CEUs and professional development
Pet insurance
Legal resources plan
Possible annual discretionary bonus if established system and employee eligibility criteria are met
Equal Opportunity
Sentara Health is an equal‑opportunity employer and takes pride in the diversity and inclusiveness of its workforce. Remote work is available in many states. Tobacco‑free environment.
#J-18808-Ljbffr
Sentara After Hours Answering Service is looking to hire a Part‑time Weekend Communication Assistant. This is a remote position; however, applicants must reside in the Hampton Roads or Blue Ridge area, as they may be required to visit the office in case of connectivity issues or power outage. Weekend shifts: Saturdays and Sundays 8:00 am to 6:30 pm, with flexibility to work Fridays as needed. Communication Assistants facilitate all emergent and non‑emergent communication both externally and internally for our Centralized Hospital Communications Center, covering 12 hospitals and 4 free‑standing emergency departments. Duties include looking up patient information for friends and family, transferring customers, managing complex on‑call schedules, facilitating nurse‑to‑physician and physician‑to‑physician communication, and assisting with training new employees at your level.
Education
High School Diploma or equivalent
Experience
1 year of computer/keyboard skills required
Previous healthcare and multi‑line phone experience preferred
Understanding of medical terminology
Customer service experience
Call center experience preferred
Benefits
Medical, dental, vision plans
Adoption, fertility and surrogacy reimbursement up to $10,000
Paid time off and sick leave
Paid parental & family caregiver leave
Emergency backup care
Long‑term, short‑term disability, and critical illness plans
Life insurance
401(k)/403(b) with employer match
Tuition assistance – $5,250/year and discounted educational opportunities through Guild Education
Student debt pay down – $10,000
Reimbursement for certifications and free access to CEUs and professional development
Pet insurance
Legal resources plan
Possible annual discretionary bonus if established system and employee eligibility criteria are met
Equal Opportunity
Sentara Health is an equal‑opportunity employer and takes pride in the diversity and inclusiveness of its workforce. Remote work is available in many states. Tobacco‑free environment.
#J-18808-Ljbffr