Soho - Part Time Receptionist
SEV Laser, New York, NY, United States
At SEV Laser, we pride ourselves on being a leader in the laser hair removal industry, committed to delivering exceptional results and an outstanding experience for our clients. With a focus on advanced technology and personalized care, we provide a range of aesthetic services that empower individuals to feel confident in their skin.
Our team is made up of skilled professionals who are passionate about what they do. We cultivate a supportive and collaborative work environment where creativity and innovation are encouraged. We believe that our employees are our greatest asset, and we invest in their growth through ongoing training and development opportunities.
Position Summary
The Front Desk Receptionist is the first point of contact at SEV Laser and plays a critical role in delivering an elevated client experience. This role manages scheduling, supports service education and sales, and ensures smooth daily operations in a performance-driven environment. Receptionists are accountable for maintaining SEV’s service standards, supporting clinic goals, and contributing positively to the team culture.
Becoming a Team Member
Our Front Desk Receptionists are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If Beauty and Customer Relations are your passion, then this will be a great fit!
Responsibilities
Client Experience & Front Desk Operations
Warmly greet every client entering and exiting the clinic
Manage check-in, check-out, and payment processes
Provide accurate information about treatments, packages, retail, and promotions
Address client questions professionally and courteously
Maintain confidentiality and uphold SEV service standards
Actively promote services, memberships, and retail products
Identify client needs and recommend appropriate treatments or upgrades
Support clinic sales goals through product knowledge and engagement
Maintain up-to-date familiarity with pricing and promotions
Scheduling & Administrative Support
Accurately book, modify, and cancel appointments
Answer phone calls with elevated phone etiquette
Respond to emails and voicemails promptly
Utilize booking and client-management systems efficiently
Support scheduling flow and operational updates
Office & Treatment Room Support
Open and close clinic per Standard Operating Procedures
Maintain a clean, stocked, organized front desk and lobby
Assist with transitional cleaning of treatment rooms as needed
Monitor inventory and notify management when supplies run low
Training & Team Support
Participate in required service and sales training
Model SEV service standards and professionalism
Support onboarding of new team members
Contribute positively to team culture
Skills & Qualifications
Previous experience in a receptionist or customer service role is preferred.
Strong sales skills with a proven track record of meeting or exceeding targets.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Zenoti scheduling software is preferred.
A positive attitude and a passion for the beauty and wellness industry.
Comfortable using computer systems and booking platforms
Reliable, punctual, and consistent attendance
Ability to work independently
Weekend availability required
Working Conditions
Fast-paced, client-facing environment
Standing for extended periods
Frequent interaction with clients and team members
Exposure to office equipment and cleaning supplies
Scheduling Requirements
Must be available to work up to 3 days per week including weekends
Must be available to work from 9:30am-7:30pm each day.
Position pays a competitive hourly rate + Commission Sales
Sick Pay
401(k) Plan – Eligible Immediately
Employee Discounts on SEV Laser Services
Supportive Leadership & Real Growth Opportunities as We Scale
#J-18808-Ljbffr
Our team is made up of skilled professionals who are passionate about what they do. We cultivate a supportive and collaborative work environment where creativity and innovation are encouraged. We believe that our employees are our greatest asset, and we invest in their growth through ongoing training and development opportunities.
Position Summary
The Front Desk Receptionist is the first point of contact at SEV Laser and plays a critical role in delivering an elevated client experience. This role manages scheduling, supports service education and sales, and ensures smooth daily operations in a performance-driven environment. Receptionists are accountable for maintaining SEV’s service standards, supporting clinic goals, and contributing positively to the team culture.
Becoming a Team Member
Our Front Desk Receptionists are very passionate about the beauty industry as passion is contagious! We strive to make our clients look good and feel good about themselves, as well as feel welcomed and appreciated when in our offices. This wouldn't be possible without our amazing Front Desk Staff. If Beauty and Customer Relations are your passion, then this will be a great fit!
Responsibilities
Client Experience & Front Desk Operations
Warmly greet every client entering and exiting the clinic
Manage check-in, check-out, and payment processes
Provide accurate information about treatments, packages, retail, and promotions
Address client questions professionally and courteously
Maintain confidentiality and uphold SEV service standards
Actively promote services, memberships, and retail products
Identify client needs and recommend appropriate treatments or upgrades
Support clinic sales goals through product knowledge and engagement
Maintain up-to-date familiarity with pricing and promotions
Scheduling & Administrative Support
Accurately book, modify, and cancel appointments
Answer phone calls with elevated phone etiquette
Respond to emails and voicemails promptly
Utilize booking and client-management systems efficiently
Support scheduling flow and operational updates
Office & Treatment Room Support
Open and close clinic per Standard Operating Procedures
Maintain a clean, stocked, organized front desk and lobby
Assist with transitional cleaning of treatment rooms as needed
Monitor inventory and notify management when supplies run low
Training & Team Support
Participate in required service and sales training
Model SEV service standards and professionalism
Support onboarding of new team members
Contribute positively to team culture
Skills & Qualifications
Previous experience in a receptionist or customer service role is preferred.
Strong sales skills with a proven track record of meeting or exceeding targets.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in Zenoti scheduling software is preferred.
A positive attitude and a passion for the beauty and wellness industry.
Comfortable using computer systems and booking platforms
Reliable, punctual, and consistent attendance
Ability to work independently
Weekend availability required
Working Conditions
Fast-paced, client-facing environment
Standing for extended periods
Frequent interaction with clients and team members
Exposure to office equipment and cleaning supplies
Scheduling Requirements
Must be available to work up to 3 days per week including weekends
Must be available to work from 9:30am-7:30pm each day.
Position pays a competitive hourly rate + Commission Sales
Sick Pay
401(k) Plan – Eligible Immediately
Employee Discounts on SEV Laser Services
Supportive Leadership & Real Growth Opportunities as We Scale
#J-18808-Ljbffr