Claims Examiner II
Markel, Richmond, VA, United States
Responsibilities
Analyzes coverage and communicates coverage positions
Conducts, coordinates, and directs investigation into loss facts and extent of damages
Confirms coverage of claims by reviewing policies and documents submitted in support of claims
Drafts coverage position letters
Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
Handles claims in all jurisdictions
Handles litigated and non-litigated property damage claims with values up to $250,000
Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions
Handles smaller product liability and/or construction defect claims
Identify losses which should be reported to SIU
Participates in special projects or assists other team members as requested
Provides excellent and professional customer service to insureds while maintaining a high level of production
Represents Markel in mediations, as required
Sets reserves within authority or makes recommendations concerning reserve changes to manager
Qualifications
Bachelor’s degree or equivalent work experience
Must have or be eligible to receive claims adjuster license
Successful completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU)
Minimum of 2-3 years experience in commercial construction or equivalent combination of education and experience
Knowledge of insurance industry or claims handling preferred
Markel offers hybrid working schedules of 3 days in the office and 2 days remote
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay Information
The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, job‑relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Claims Examiner II is $62,400 – $85,800 with 12% incentive.
Benefits
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life
All full‑time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave
Employment Equity Statement
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race, color, sex, religion, creed, national origin or place of birth, ancestry, age, disability, affectional or sexual orientation, gender expression or identity, genetic information, sickle cell trait, or atypical hereditary cellular or blood trait, refusal to submit to genetic tests or make genetic test results available, medical condition, citizenship status, pregnancy, childbirth, or related medical conditions, marital status, civil union status, domestic partnership status, familial status or family responsibilities, military or veteran status, including unfavorable discharge from military service, personal appearance, height, or weight, matriculation or political affiliation, expunged juvenile records, arrest and court records where prohibited by applicable law, status as a victim of domestic or sexual violence, public assistance status, order of protection status, status as a smoker or nonsmoker, membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non‑work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
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Analyzes coverage and communicates coverage positions
Conducts, coordinates, and directs investigation into loss facts and extent of damages
Confirms coverage of claims by reviewing policies and documents submitted in support of claims
Drafts coverage position letters
Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
Handles claims in all jurisdictions
Handles litigated and non-litigated property damage claims with values up to $250,000
Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions
Handles smaller product liability and/or construction defect claims
Identify losses which should be reported to SIU
Participates in special projects or assists other team members as requested
Provides excellent and professional customer service to insureds while maintaining a high level of production
Represents Markel in mediations, as required
Sets reserves within authority or makes recommendations concerning reserve changes to manager
Qualifications
Bachelor’s degree or equivalent work experience
Must have or be eligible to receive claims adjuster license
Successful completion of basic insurance courses or achievement of industry designation (INS, IEA, AIC, ARM, SCLA, CPCU)
Minimum of 2-3 years experience in commercial construction or equivalent combination of education and experience
Knowledge of insurance industry or claims handling preferred
Markel offers hybrid working schedules of 3 days in the office and 2 days remote
US Work Authorization
US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay Information
The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, job‑relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the Claims Examiner II is $62,400 – $85,800 with 12% incentive.
Benefits
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life
All full‑time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave
Employment Equity Statement
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race, color, sex, religion, creed, national origin or place of birth, ancestry, age, disability, affectional or sexual orientation, gender expression or identity, genetic information, sickle cell trait, or atypical hereditary cellular or blood trait, refusal to submit to genetic tests or make genetic test results available, medical condition, citizenship status, pregnancy, childbirth, or related medical conditions, marital status, civil union status, domestic partnership status, familial status or family responsibilities, military or veteran status, including unfavorable discharge from military service, personal appearance, height, or weight, matriculation or political affiliation, expunged juvenile records, arrest and court records where prohibited by applicable law, status as a victim of domestic or sexual violence, public assistance status, order of protection status, status as a smoker or nonsmoker, membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non‑work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
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