Home Office Claims Adjuster
Fraleigh and Rakow Inc, Lincoln, NE, United States
Home Office Claims Adjuster
– FMNE Insurance is seeking a dedicated professional to investigate claims, make sound decisions, and deliver high‑quality service to policyholders and agents.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full‑time basis.
Core values include:
Integrity
–
Service
–
Excellence
–
Stability
–
Strength
–
Respect
–
Teamwork .
We offer a competitive salary
and a
comprehensive benefits package , including health coverage, a generous 401(k), pension plan, wellness programs, a company vehicle, and a hybrid work model for eligible employees.
Role Overview
This role investigates and manages the settlement of assigned claims, performing all duties with independent judgment. The primary objective is to fulfill the Company’s goal of providing prompt, fair, and high‑quality claims service.
Responsibilities
Demonstrate the Company’s mission and core values in all interactions.
Conduct thorough investigations and efficiently settle assigned claims through telephone communication and written correspondence, ensuring timely resolution.
Adhere strictly to the terms and conditions of the insurance contract, focusing on fair and accurate claim payments while maintaining strong customer service and positive relationships with policyholders and agents.
Prepare and maintain comprehensive and accurate documentation to support all recommendations for claim payments or denials, ensuring compliance with company policies and regulatory requirements.
Communicate proactively with the agent of record throughout the claim handling process, especially when challenges arise, to facilitate transparency and collaborative problem‑solving.
Regular and timely attendance in the office is an essential function of the position.
Skills and Qualifications
High school diploma or equivalent required; four‑year college degree preferred.
Excellent oral and written communication skills.
Proficient in computer applications and software.
Strong organizational skills with effective time management and sound decision‑making abilities.
Ability to multi‑task, meet deadlines consistently, and perform well under pressure.
Demonstrated ability to manage and maintain confidential information with professionalism and discretion.
Comprehensive knowledge of policy language, insurance principles, and coverage details.
Willingness and ability to work beyond standard business hours when required to meet business needs.
FMNE Insurance Company recognizes that an individual with a disability may require accommodation to successfully perform a job function. If you require an accommodation, please indicate the job function and suggested accommodation during the interview process. FMNE will attempt to make reasonable accommodations.
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– FMNE Insurance is seeking a dedicated professional to investigate claims, make sound decisions, and deliver high‑quality service to policyholders and agents.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full‑time basis.
Core values include:
Integrity
–
Service
–
Excellence
–
Stability
–
Strength
–
Respect
–
Teamwork .
We offer a competitive salary
and a
comprehensive benefits package , including health coverage, a generous 401(k), pension plan, wellness programs, a company vehicle, and a hybrid work model for eligible employees.
Role Overview
This role investigates and manages the settlement of assigned claims, performing all duties with independent judgment. The primary objective is to fulfill the Company’s goal of providing prompt, fair, and high‑quality claims service.
Responsibilities
Demonstrate the Company’s mission and core values in all interactions.
Conduct thorough investigations and efficiently settle assigned claims through telephone communication and written correspondence, ensuring timely resolution.
Adhere strictly to the terms and conditions of the insurance contract, focusing on fair and accurate claim payments while maintaining strong customer service and positive relationships with policyholders and agents.
Prepare and maintain comprehensive and accurate documentation to support all recommendations for claim payments or denials, ensuring compliance with company policies and regulatory requirements.
Communicate proactively with the agent of record throughout the claim handling process, especially when challenges arise, to facilitate transparency and collaborative problem‑solving.
Regular and timely attendance in the office is an essential function of the position.
Skills and Qualifications
High school diploma or equivalent required; four‑year college degree preferred.
Excellent oral and written communication skills.
Proficient in computer applications and software.
Strong organizational skills with effective time management and sound decision‑making abilities.
Ability to multi‑task, meet deadlines consistently, and perform well under pressure.
Demonstrated ability to manage and maintain confidential information with professionalism and discretion.
Comprehensive knowledge of policy language, insurance principles, and coverage details.
Willingness and ability to work beyond standard business hours when required to meet business needs.
FMNE Insurance Company recognizes that an individual with a disability may require accommodation to successfully perform a job function. If you require an accommodation, please indicate the job function and suggested accommodation during the interview process. FMNE will attempt to make reasonable accommodations.
#J-18808-Ljbffr