Field Service Supervisor
GardaWorld, Atlanta, GA, United States
Be the Difference: Start your Journey as a Field Services Supervisor at GardaWorld!
As the Field Services Supervisor in Atlanta, GA, you'll be the vital link between our organization and our customers, ensuring top‑tier customer service and representing GardaWorld as the industry's premier provider of contract security services. We are looking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relationships. Join us and be a part of something extraordinary!
What’s in it for You
Competitive Salary: $50,000 - $55,000 per year + Auto Allowance
Work Site Location: Atlanta, GA
Set Schedule: This position may require working long hours and on weekends.
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth: Career growth opportunities at GardaWorld
Travel: Daily visits to client sites within the market.
Responsibilities
Supervise daily security services to ensure high standards.
Build and maintain strong relationships with clients and employees, acting as the main point of contact.
Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
Participate in recruiting, training, and developing staff.
Visit and inspect supervisors and security officers to ensure compliance and proficiency.
Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
Assist in developing staffing schedules, budgets, and payroll.
Ensure compliance with all regulations, contracts, and agreements.
Recommend improvements for efficiency and service quality.
Follow progressive discipline for corrective actions.
Perform other duties as assigned.
Qualifications
Authorized to work in the United States.
A high school diploma or equivalent.
A minimum of one (1) year of management experience.
Must have reliable transportation for travel to various client sites.
A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
Availability for duties on an as‑needed basis outside standard working hours.
Ability to work independently with minimal supervision.
Skills & Competencies
Threat assessment & risk management.
Incident response & emergency procedures.
Security technology proficiency (CCTV, access control, alarm systems).
Problem solving & conflict resolution.
Active listening & rapid responsiveness.
Knowledge of industry regulations, contracts, and policies.
Attention to detail & reporting accuracy.
Motivation & team engagement skills.
Continuous quality improvement mindset.
Equal Employment Opportunity Statement
GardaWorld Security Services provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. We comply with applicable state and local nondiscrimination laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. GardaWorld Security Services does not honor requests to assign employees on the basis of sex or any other legally protected classification unless that request is based upon a bona fide occupational qualification.
License Number: PSC002179
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As the Field Services Supervisor in Atlanta, GA, you'll be the vital link between our organization and our customers, ensuring top‑tier customer service and representing GardaWorld as the industry's premier provider of contract security services. We are looking for someone who can build personal credibility with both internal and external clients through honesty, consistency, and dependability. Make a significant impact by delivering excellence and fostering strong client relationships. Join us and be a part of something extraordinary!
What’s in it for You
Competitive Salary: $50,000 - $55,000 per year + Auto Allowance
Work Site Location: Atlanta, GA
Set Schedule: This position may require working long hours and on weekends.
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth: Career growth opportunities at GardaWorld
Travel: Daily visits to client sites within the market.
Responsibilities
Supervise daily security services to ensure high standards.
Build and maintain strong relationships with clients and employees, acting as the main point of contact.
Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
Participate in recruiting, training, and developing staff.
Visit and inspect supervisors and security officers to ensure compliance and proficiency.
Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
Assist in developing staffing schedules, budgets, and payroll.
Ensure compliance with all regulations, contracts, and agreements.
Recommend improvements for efficiency and service quality.
Follow progressive discipline for corrective actions.
Perform other duties as assigned.
Qualifications
Authorized to work in the United States.
A high school diploma or equivalent.
A minimum of one (1) year of management experience.
Must have reliable transportation for travel to various client sites.
A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
Availability for duties on an as‑needed basis outside standard working hours.
Ability to work independently with minimal supervision.
Skills & Competencies
Threat assessment & risk management.
Incident response & emergency procedures.
Security technology proficiency (CCTV, access control, alarm systems).
Problem solving & conflict resolution.
Active listening & rapid responsiveness.
Knowledge of industry regulations, contracts, and policies.
Attention to detail & reporting accuracy.
Motivation & team engagement skills.
Continuous quality improvement mindset.
Equal Employment Opportunity Statement
GardaWorld Security Services provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. We comply with applicable state and local nondiscrimination laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. GardaWorld Security Services does not honor requests to assign employees on the basis of sex or any other legally protected classification unless that request is based upon a bona fide occupational qualification.
License Number: PSC002179
#J-18808-Ljbffr