Automotive Service Manager - GMC Cadillac Buick
Ciocca Automotive Western Division, Flemington, NJ, United States
Description
We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service professional to join our growing and dynamic team at Ciocca GM Cadillac of Flemington. The role offers a chance to positively impact customers and the community while achieving financial and career goals.
What We Offer
Salary plus bonus pay: $150,000 plus potential annually
Full time with some Saturdays
PTO and holidays
Air‑conditioned shops and facilities continually upgraded
401(k) retirement plan with company matching
Industry‑leading compensation and benefits package
Top insurance program: medical, dental, prescription, vision
Advancement opportunities within the Ciocca Automotive family
Employee discounts on purchases, repairs, and service
Qualifications
Minimum of 3 years of experience as a service manager
High school diploma or higher education
Valid driver’s license and clean driving record
Responsibilities
Assist customers in servicing, repairing, and explaining each service needed
Match customer requirements and concerns to appropriate service options
Explain the service being performed and keep the customer informed throughout the vehicle’s service
Hire and supervise all service department personnel, and monitor their performance in serving customers
Create goals and objectives for the department, including an annual operating budget
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
At Ciocca GM Cadillac of Flemington, team members enjoy a supportive and collaborative work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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We have an immediate opening for an energetic, enthusiastic and highly motivated automotive service professional to join our growing and dynamic team at Ciocca GM Cadillac of Flemington. The role offers a chance to positively impact customers and the community while achieving financial and career goals.
What We Offer
Salary plus bonus pay: $150,000 plus potential annually
Full time with some Saturdays
PTO and holidays
Air‑conditioned shops and facilities continually upgraded
401(k) retirement plan with company matching
Industry‑leading compensation and benefits package
Top insurance program: medical, dental, prescription, vision
Advancement opportunities within the Ciocca Automotive family
Employee discounts on purchases, repairs, and service
Qualifications
Minimum of 3 years of experience as a service manager
High school diploma or higher education
Valid driver’s license and clean driving record
Responsibilities
Assist customers in servicing, repairing, and explaining each service needed
Match customer requirements and concerns to appropriate service options
Explain the service being performed and keep the customer informed throughout the vehicle’s service
Hire and supervise all service department personnel, and monitor their performance in serving customers
Create goals and objectives for the department, including an annual operating budget
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
At Ciocca GM Cadillac of Flemington, team members enjoy a supportive and collaborative work environment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr