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VP, Marketing

SupportFinity™, San Francisco, CA, United States


At Starbird Chicken, we’re redefining what fast food can be — serving fresh, crave-worthy food in a welcoming, community-driven environment. We believe in bold flavor, genuine hospitality, innovation, and doing right by our people and guests.

Overview
We are adding this newly created leadership role to help scale our corporate footprint and grow our National franchise system. The VP will play a critical role in building our brand, driving guest loyalty, launching new markets, and fueling long-term growth. The Vice President of Marketing is a front‑and‑center leadership role reporting directly to the CEO, with regular communication to board members, responsible for shaping the Starbird brand experience and accelerating our expansion in the fast‑casual space.

What You’ll Love About Starbird

A fast‑growing, recognized brand in the fast‑casual space

Hospitality at our core — for guests and team members alike

A culture of innovation across menu, technology, and guest experience

Fresh, quality‑driven food you can feel good about

A people‑first, community‑focused environment

The opportunity to shape and scale a brand with national potential

Key Responsibilities

Lead Starbird’s brand vision, positioning, and storytelling to support national expansion

Build long‑term brand equity while driving near‑term performance growth

Develop and execute the annual marketing strategy, goals, and operating plan

Present marketing strategy, performance, budgets, and growth initiatives to the Board

Lead, develop, and inspire a high‑performing marketing and sales team

Establish strong operating rhythms, decision‑making processes, and cross‑functional alignment

Demand Generation & Revenue Growth

Own guest acquisition, retention, loyalty, and digital engagement strategies

Drive performance marketing across digital and in‑restaurant channels to increase traffic, frequency, and average check

Lead promotional strategy, creative development, and execution aligned with brand and culinary vision

Oversee catering marketing strategy to drive incremental revenue and brand elevation

Optimize ROI across promotions and campaigns

Public Relations & Communications

Own Starbird’s brand voice and messaging across internal and external communications

Lead PR strategy and agency partnerships aligned with growth and brand priorities

Ensure integrated communications across brand campaigns, menu launches, and market expansions

Brand Management & Creative Excellence

Own brand standards, visual identity, and style guides

Ensure creative consistency across all touchpoints — digital, in‑store, menu, third‑party platforms, and franchise materials

Manage creative agencies, RFPs, and vendor partnerships

Lead brand refinements and evolutions to support growth while preserving Starbird’s culture and roots

Marketing Technology & Systems

Provide strategic oversight of loyalty and digital platform migrations and performance

Ensure seamless guest communication, campaign execution, and data integrity during system transitions

Franchise Marketing & Scale

Build a franchise‑ready marketing infrastructure and playbook

Partner with franchise leadership to support new market launches and local marketing execution

Develop tools, training, and systems that enable franchisees to drive results while maintaining brand standards

What We’re Looking For

BS, MBA preferred

12+ years of proven executive‑level marketing leadership in restaurant, food & beverage, or multi‑unit consumer brands

Experience scaling brands in fast‑growth environments, including franchise systems

Strong background in brand strategy, performance marketing, loyalty, and digital platforms

Proven track record creating the vision, strategy roadmap and hands‑on execution

Data‑driven decision maker with a strong creative sensibility

Exceptional people leader who builds high‑performing teams and culture

Compensation
$200,000–$240,000 annually, plus performance‑based bonus and equity potential. Comprehensive benefits package includes medical, dental, vision, 401(k), paid time off, and employee dining benefits.

Equal Opportunity Employer
Starbird Chicken is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing

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