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Ocular Surgery Account Manager-Oklahoma City New Oklahoma City

Harrow, Inc., Oklahoma City, OK, United States


Ocular Surgery Account Manager-Oklahoma City
Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we’re going. If you truly want to be part of a family and something big, click this link and get to know us.

Who is Harrow?
Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America. Harrow is an entrepreneurial company that celebrates the ability of every member of the Harrow Family to be the CEO of their job. Our values attract high‑performing professionals across disciplines. We are proud of our commitment to innovation, patient access to affordable medicines, and our track record of supporting ophthalmologists on mission work worldwide.

Harrow’s Ophthalmic Pharmaceutical Portfolio

A broad Dry Eye Disease product line led by VEVYE® and including FLAREX® and FRESHKOTE®

A peri‑operative Surgical product line led by TRIESENCE® and BYQLOVI™

A Rare and Specialty product line that includes ILEVRO®, NATACYN®, and VERKAZIA®

A robust internal development pipeline with late‑stage candidates such as MELT‑300, MELT‑210, H‑N08, and CR‑01

Job Summary
The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow‑approved products, focusing on expanding sales within a defined geographic region. Reporting to the National Sales Director, Ocular Surgery, the role requires a highly motivated self‑starter with strong business acumen, an ability to solve challenges, and a positive presence with internal and external customers. The OSAM will meet assigned monthly/quarterly/annual sales revenue and product objectives through value‑based communication with ophthalmologists, surgery centers, and staff.

Core Responsibilities

Takes 100% ownership, with an entrepreneurial mindset, to meet or exceed quarterly sales revenue and product goals

Effectively communicates complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC

Understands complex care systems and assesses local dynamics to inform area business growth plans

Has solid knowledge of reimbursement concepts related to buy‑and‑bill

Develops critical physician and ASC staff relationships within the assigned geography

Utilizes all internal resources when developing quarterly action plans or handling problem accounts

Provides weekly new business forecasts and updates

Records all sales activity accurately in CRM

Maintains an in‑depth, professional level understanding of Harrow surgical peri‑operative products

Collaborates effectively with internal departments and peers

Acts with urgency in all customer interactions and follows up promptly

Travels routinely throughout the assigned geography

Uses the designated CRM system—Salesforce

Follows all industry and company policies and guidelines

Complies with all state and federal legislation and regulatory requirements

Manages expenses responsibly and ethically

Resourceful thinker who finds available resources to win and prosper

Serves as the liaison for customer complaints or issues with continuous follow‑up

Submits all required reports, including monthly expense reports, on time

Is proficient in PowerPoint, Excel, Word, and Outlook

Qualifications & Requirements

Bachelor’s degree in a related field

3+ years of successful ophthalmology sales experience with buy‑and‑bill or ophthalmic medical device sales experience preferred

Ability to build, develop, and foster longstanding relationships with customers

Quickly absorbs product and practice information and offers resonant solutions

Experience executing strategic and targeted business plans around priorities and goals

Proficient with MS Office products, including Word, Excel, and PowerPoint

Knowledge of physician decision‑making regarding patient care for various therapies

Excellent presentation and interpersonal skills

Solid independent judgment and initiative

Superior communication and written skills

Ability to multitask and adjust priorities as needed

Good problem‑solving and analytical skills

Familiarity with Salesforce CRM

Position Type

Remote

Travel

Expected field travel about 100% of the time, including overnight stays less than 75%

EEO Statement
As set forth in Harrow, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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