Surgical Coordinator
Pelvic Rehabilitation Medicine, Baltimore, MD, United States
Overview
Pelvic Rehabilitation Medicine is a physician-led specialty health care organization whose core business is to provide evidence-based, individualized treatment services for those suffering with chronic pelvic pain. Approximately 15-25% of men and women suffer from pelvic discomfort. In the US chronic pelvic pain effects 28 million women and is projected to grow to 43.6 million by 2050 according to the NICHD. Currently, chronic pelvic pain accounts for 20% of gynecology visits. Pelvic Rehabilitation Medicine has positioned itself at the center of the pelvic pain ecosystem. We are nationally recognized experts dedicated to reducing the number of people suffering from this affliction.
Pelvic Rehabilitation Medicine was formed in 2017 and is headquartered in West Palm Beach, FL. Since its inception PRM has experienced rapid growth and routinely attracts patients from across the US and internationally. Pelvic Rehabilitation Medicine''s fast-paced success has garnered the attention of the investment community positioning it to expand into new markets.
Job Title
Surgical Coordinator
Job Responsibilities
Schedule outpatient medical procedures for patients with appropriate provider and time/location slot
Request pre-operative clearances from PCPs office
Submit booking/orders to outpatient Surgical Center
Provide patients with surgical paperwork such as consents, drop instructions, pre/post-operative instructions, and financial responsibility
Provide accurate, detailed information to patients regarding test preparations, arrival times, and any other directional information; respond to questions from patients
Provide patient education by reviewing pre-operative instructions and medications with the patient while maintaining patient confidentiality
Deliver a high level of service and a great patient experience
Develop a bond with patients to ensure they feel welcomed, understood, and appreciated from consultation through day of surgery
Achieve company key performance indicators and maintain surgical schedules for surgeons
Notify patients of all scheduled appointments
Verify all insurance and obtain any authorizations needed
Prepare all paperwork for physician for surgery
Ensure that all pertinent information for upcoming surgery, such as booking sheets, insurance information, prior authorizations, and pre-op/medical clearance, is sent to the appropriate surgical facility
Answer all telephone inquiries from patients and primary care physicians concerning surgery and related concerns
Business Development & Practice Growth
Support the surgeon in building and maintaining referral relationships with OB/GYNs, PCPs, pain management specialists, physical therapists, and fertility clinics
Coordinate office visits and lunches for local offices
Track referral patterns and generate reports to help inform strategic outreach
Follow up with prospective patients and referring providers to encourage continuity of care and promote surgical treatment options
Collaborate with growth team and operations team to implement local campaigns to increase surgical volume
Act as a liaison between the practice and local healthcare networks, building strong relationships to strengthen PRM’s reputation and reach in the community
Monitor trends in patient inquiries, cancellations, and referral conversions to provide actionable insights
Requirements
REQUIRED QUALIFICATIONS:
High School Diploma or Equivalent
2-4 Years full-time surgery scheduling experience
Willing and able to follow directions and adhere to priorities
Must have a can-do, will-do attitude
Superior knowledge of coding guidelines and reimbursement schemes
Must have exceptional organizational and computer skills
Conversational knowledge of medical terminology, acronyms, techniques
Excellent written and oral communication
Solid analytical skills
Ability to work independently and with a team
Preferred Qualifications
3 years eClinical Works RCM experience in patient account and denial management
Salary
$24 - $28 per hour
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Pelvic Rehabilitation Medicine is a physician-led specialty health care organization whose core business is to provide evidence-based, individualized treatment services for those suffering with chronic pelvic pain. Approximately 15-25% of men and women suffer from pelvic discomfort. In the US chronic pelvic pain effects 28 million women and is projected to grow to 43.6 million by 2050 according to the NICHD. Currently, chronic pelvic pain accounts for 20% of gynecology visits. Pelvic Rehabilitation Medicine has positioned itself at the center of the pelvic pain ecosystem. We are nationally recognized experts dedicated to reducing the number of people suffering from this affliction.
Pelvic Rehabilitation Medicine was formed in 2017 and is headquartered in West Palm Beach, FL. Since its inception PRM has experienced rapid growth and routinely attracts patients from across the US and internationally. Pelvic Rehabilitation Medicine''s fast-paced success has garnered the attention of the investment community positioning it to expand into new markets.
Job Title
Surgical Coordinator
Job Responsibilities
Schedule outpatient medical procedures for patients with appropriate provider and time/location slot
Request pre-operative clearances from PCPs office
Submit booking/orders to outpatient Surgical Center
Provide patients with surgical paperwork such as consents, drop instructions, pre/post-operative instructions, and financial responsibility
Provide accurate, detailed information to patients regarding test preparations, arrival times, and any other directional information; respond to questions from patients
Provide patient education by reviewing pre-operative instructions and medications with the patient while maintaining patient confidentiality
Deliver a high level of service and a great patient experience
Develop a bond with patients to ensure they feel welcomed, understood, and appreciated from consultation through day of surgery
Achieve company key performance indicators and maintain surgical schedules for surgeons
Notify patients of all scheduled appointments
Verify all insurance and obtain any authorizations needed
Prepare all paperwork for physician for surgery
Ensure that all pertinent information for upcoming surgery, such as booking sheets, insurance information, prior authorizations, and pre-op/medical clearance, is sent to the appropriate surgical facility
Answer all telephone inquiries from patients and primary care physicians concerning surgery and related concerns
Business Development & Practice Growth
Support the surgeon in building and maintaining referral relationships with OB/GYNs, PCPs, pain management specialists, physical therapists, and fertility clinics
Coordinate office visits and lunches for local offices
Track referral patterns and generate reports to help inform strategic outreach
Follow up with prospective patients and referring providers to encourage continuity of care and promote surgical treatment options
Collaborate with growth team and operations team to implement local campaigns to increase surgical volume
Act as a liaison between the practice and local healthcare networks, building strong relationships to strengthen PRM’s reputation and reach in the community
Monitor trends in patient inquiries, cancellations, and referral conversions to provide actionable insights
Requirements
REQUIRED QUALIFICATIONS:
High School Diploma or Equivalent
2-4 Years full-time surgery scheduling experience
Willing and able to follow directions and adhere to priorities
Must have a can-do, will-do attitude
Superior knowledge of coding guidelines and reimbursement schemes
Must have exceptional organizational and computer skills
Conversational knowledge of medical terminology, acronyms, techniques
Excellent written and oral communication
Solid analytical skills
Ability to work independently and with a team
Preferred Qualifications
3 years eClinical Works RCM experience in patient account and denial management
Salary
$24 - $28 per hour
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