Central Processing Assistant, Per Diem
UMass Memorial Health, Leominster, MA, United States
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Exemption Status:
Non-Exempt
Hiring Range:
$15.75 - $28.35
Schedule Details:
Sunday through Saturday
Scheduled Hours:
Variable Shifts
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
24050 - 3110 Lab Administration
This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver—regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
This position is responsible for the procurement of blood specimens from patients for laboratory procedures. In addition to collecting and transporting the blood samples to the laboratory, the Central Processing Assistant is responsible for the processing of the specimens in preparation for analysis. The Central Processing Assistant also performs EKGs using the GE EKG carts and MUSE software program and performs patient registration functions and insurance verification on outpatients.
I. Major Responsibilities
Proper identification of the patient using two identifiers: patient name and date of birth.
Perform a variety of routine and complex blood drawing procedures, including venipuncture and capillary puncture (finger and heel sticks) using standardized equipment.
Respond to all STAT blood work requests within 30 minutes and to all timed specimen requests within +/- 15 minutes.
Utilize ROVER (positive patient identification system) for all inpatient blood draws.
Perform EKGs using the GE EKG carts and the MUSE software program.
Enter required patient registration information into the HIS (hospital information system) and perform insurance verification on laboratory outpatients. Scan all necessary documents into the HIS under the correct patient encounter.
Confer with patients to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
Transport specimens to the laboratory while maintaining specimen integrity.
Adhere to standard precautions and all infection control policies and procedures.
Prepare, process, label and store patient specimens according to departmental procedures using approved techniques and equipment, for subsequent analysis by the clinical laboratory.
Respond to the pneumatic tube system and disperse patient specimens to the appropriate lab section efficiently.
Provide technical guidance to phlebotomy students and new employees.
Review uncollected lists on a regular basis; ensuring all specimens have been obtained.
Centrifuge, aliquot, and appropriately store all reference laboratory specimens per laboratory policies and procedures. Build transport batches to prepare specimens for courier pickup.
Mail and fax laboratory reports to physician offices.
Provide routine specimen pick-up for all physicians in adjoining medical/professional buildings.
Perform all duties at the outpatient lab front desk, including greeting patients, placing lab orders in the laboratory information system, checking tests ordered and diagnoses for medical necessity, delivering ABN (advance beneficiary notice) to patients when applicable, and making necessary phone calls to physician offices for clarification of orders.
Maintain entire work area, including phlebotomy trays, in a neat, clean, and organized manner.
Answer the central processing and outpatient laboratory telephones within three rings.
Monitor the reference laboratory pending work list and resolve issues as they arise.
Standard Staffing Level Responsibilities
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
Required Qualifications
High school diploma or equivalent.
Successful completion of a certified phlebotomy course.
Minimum completion of 120 hours of clinical experience.
Ability to endure periods of heavy workload and stress.
Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed.
Good communication and customer service skills.
Preferred Qualifications
Minimum one (1) year of phlebotomy experience with patients of all ages.
Phlebotomy certification through American Society of Clinical Pathology (ASCP) PBT.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department‑specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
Physical Demands and Environmental Conditions
Constantly: standing, walking, bending, working indoors, high stress level, color vision, precise motor skills, hearing, vision.
Frequently: pushing, twisting, climbing, balancing, reaching, grasping, repetitive movements.
Occasionally: sitting, pulling, kneeling, temperature extremes, lifting, carrying, pulling, pushing 0-50 pounds.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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Exemption Status:
Non-Exempt
Hiring Range:
$15.75 - $28.35
Schedule Details:
Sunday through Saturday
Scheduled Hours:
Variable Shifts
Shift:
4 - Mixed Shift, 8 Hours (United States of America)
Hours:
0
Cost Center:
24050 - 3110 Lab Administration
This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver—regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
This position is responsible for the procurement of blood specimens from patients for laboratory procedures. In addition to collecting and transporting the blood samples to the laboratory, the Central Processing Assistant is responsible for the processing of the specimens in preparation for analysis. The Central Processing Assistant also performs EKGs using the GE EKG carts and MUSE software program and performs patient registration functions and insurance verification on outpatients.
I. Major Responsibilities
Proper identification of the patient using two identifiers: patient name and date of birth.
Perform a variety of routine and complex blood drawing procedures, including venipuncture and capillary puncture (finger and heel sticks) using standardized equipment.
Respond to all STAT blood work requests within 30 minutes and to all timed specimen requests within +/- 15 minutes.
Utilize ROVER (positive patient identification system) for all inpatient blood draws.
Perform EKGs using the GE EKG carts and the MUSE software program.
Enter required patient registration information into the HIS (hospital information system) and perform insurance verification on laboratory outpatients. Scan all necessary documents into the HIS under the correct patient encounter.
Confer with patients to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
Transport specimens to the laboratory while maintaining specimen integrity.
Adhere to standard precautions and all infection control policies and procedures.
Prepare, process, label and store patient specimens according to departmental procedures using approved techniques and equipment, for subsequent analysis by the clinical laboratory.
Respond to the pneumatic tube system and disperse patient specimens to the appropriate lab section efficiently.
Provide technical guidance to phlebotomy students and new employees.
Review uncollected lists on a regular basis; ensuring all specimens have been obtained.
Centrifuge, aliquot, and appropriately store all reference laboratory specimens per laboratory policies and procedures. Build transport batches to prepare specimens for courier pickup.
Mail and fax laboratory reports to physician offices.
Provide routine specimen pick-up for all physicians in adjoining medical/professional buildings.
Perform all duties at the outpatient lab front desk, including greeting patients, placing lab orders in the laboratory information system, checking tests ordered and diagnoses for medical necessity, delivering ABN (advance beneficiary notice) to patients when applicable, and making necessary phone calls to physician offices for clarification of orders.
Maintain entire work area, including phlebotomy trays, in a neat, clean, and organized manner.
Answer the central processing and outpatient laboratory telephones within three rings.
Monitor the reference laboratory pending work list and resolve issues as they arise.
Standard Staffing Level Responsibilities
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.
All responsibilities are essential job functions.
Required Qualifications
High school diploma or equivalent.
Successful completion of a certified phlebotomy course.
Minimum completion of 120 hours of clinical experience.
Ability to endure periods of heavy workload and stress.
Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed.
Good communication and customer service skills.
Preferred Qualifications
Minimum one (1) year of phlebotomy experience with patients of all ages.
Phlebotomy certification through American Society of Clinical Pathology (ASCP) PBT.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department‑specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
Physical Demands and Environmental Conditions
Constantly: standing, walking, bending, working indoors, high stress level, color vision, precise motor skills, hearing, vision.
Frequently: pushing, twisting, climbing, balancing, reaching, grasping, repetitive movements.
Occasionally: sitting, pulling, kneeling, temperature extremes, lifting, carrying, pulling, pushing 0-50 pounds.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
#J-18808-Ljbffr