Warehouse Operator, Pharma
DSV - Global Transport and Logistics, Franklin Park, IL, United States
Summary
Create, coordinate, and complete shipments of goods between the company and clients. Coordinate with off‑site logistics locations, suppliers, and vendors to meet deadlines and track all shipments. Process orders and ensure shipment schedules are met. May develop and maintain operational reports and act as a point of contact for customer service. Ensures the completion, accuracy, and delivery of transactions for clients.
Duties and Responsibilities
Performs daily activities for an assigned shift or within an assigned area or function.
Adheres to specific warehouse work instructions for receiving, labeling, storing, shipping, and value‑add services as required in accordance with DSV Air & Sea standard policies and procedures.
Meets company objectives in the areas of performance, safety, quality, leadership, and customer service.
Works with the supervisor, warehouse manager, and freight forwarding teams to identify areas to improve overall service to the client.
Unloads inbound shipments safely and moves products to the correct destination. Efficiently stages, stacks, and loads the merchandise in appropriate areas.
Moves product from staging and/or unloading areas into the correct load door and assigned trailer, securing and chocking the trailer in accordance with safety policies.
Loads and unloads product correctly using appropriate handling techniques. Segregates, checks, and stages inbound product correctly.
Verifies the driver, trailer, and bills for the specific carrier and location. Counts freight with the driver and ensures all requirements are followed. Loads the trailer for safe transit and ensures the driver signs all required paperwork.
Performs all forklift activities as required. Performs labeling, sorting, wrapping, packing, and repacking as needed; maintains a clean, safe work environment.
Maintains an organized and orderly desk/office area.
Performs other duties as assigned.
Educational Background / Work Experience
Must have forklift experience.
Skills and Competencies
Basic mathematical skills required to verify inventory, order accuracy, and quality‑driven initiatives.
Ability to work with minimal supervision.
Detail‑oriented, organized, and able to manage multiple priorities effectively.
Effective interpersonal skills; able to communicate orally and in writing.
High level of customer service skills.
Preferred Qualifications
Minimum 3 years of relevant work experience in customer service and logistics (or an equivalent combination of education and/or experience).
Material Handling Certification.
Dangerous Goods Qualification.
Forklift Operation and Certification.
Some experience with Warehouse Management Systems.
Language Skills
English preferred (reading, writing, and verbal).
Computer Literacy
Proficiency in basic MS Office applications.
Physical and/or Mental Requirements / Working Conditions
Must be able to lift, bend, stoop, reach, and climb.
Must be able to lift up to 40 pounds.
Must be able to operate material handling equipment.
Must be able to stand for several hours per day as required by the nature of the business.
Working conditions are normal for a warehouse environment with exposure to changing warehouse temperatures.
Employees are rarely exposed to fumes or airborne particles, toxic or caustic chemicals.
The noise level in the work environment is usually low to moderate.
At‑Will Employment: Employees are hired for an undefined period of time as “at‑will” employees. Termination may occur for any reason, or no reason, provided the discharge does not violate any law. Each employee may terminate employment at any time. (Except in Montana, where termination requires just cause.)
For this position, the expected base pay range is
$17.00 – $20.00 hourly . Actual compensation will be determined based on job‑related factors such as experience, skills, education, certifications, and geographic location.
DSV is an equal‑employment‑opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
DSV reserves the right to defer or close a vacancy at any time.
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Create, coordinate, and complete shipments of goods between the company and clients. Coordinate with off‑site logistics locations, suppliers, and vendors to meet deadlines and track all shipments. Process orders and ensure shipment schedules are met. May develop and maintain operational reports and act as a point of contact for customer service. Ensures the completion, accuracy, and delivery of transactions for clients.
Duties and Responsibilities
Performs daily activities for an assigned shift or within an assigned area or function.
Adheres to specific warehouse work instructions for receiving, labeling, storing, shipping, and value‑add services as required in accordance with DSV Air & Sea standard policies and procedures.
Meets company objectives in the areas of performance, safety, quality, leadership, and customer service.
Works with the supervisor, warehouse manager, and freight forwarding teams to identify areas to improve overall service to the client.
Unloads inbound shipments safely and moves products to the correct destination. Efficiently stages, stacks, and loads the merchandise in appropriate areas.
Moves product from staging and/or unloading areas into the correct load door and assigned trailer, securing and chocking the trailer in accordance with safety policies.
Loads and unloads product correctly using appropriate handling techniques. Segregates, checks, and stages inbound product correctly.
Verifies the driver, trailer, and bills for the specific carrier and location. Counts freight with the driver and ensures all requirements are followed. Loads the trailer for safe transit and ensures the driver signs all required paperwork.
Performs all forklift activities as required. Performs labeling, sorting, wrapping, packing, and repacking as needed; maintains a clean, safe work environment.
Maintains an organized and orderly desk/office area.
Performs other duties as assigned.
Educational Background / Work Experience
Must have forklift experience.
Skills and Competencies
Basic mathematical skills required to verify inventory, order accuracy, and quality‑driven initiatives.
Ability to work with minimal supervision.
Detail‑oriented, organized, and able to manage multiple priorities effectively.
Effective interpersonal skills; able to communicate orally and in writing.
High level of customer service skills.
Preferred Qualifications
Minimum 3 years of relevant work experience in customer service and logistics (or an equivalent combination of education and/or experience).
Material Handling Certification.
Dangerous Goods Qualification.
Forklift Operation and Certification.
Some experience with Warehouse Management Systems.
Language Skills
English preferred (reading, writing, and verbal).
Computer Literacy
Proficiency in basic MS Office applications.
Physical and/or Mental Requirements / Working Conditions
Must be able to lift, bend, stoop, reach, and climb.
Must be able to lift up to 40 pounds.
Must be able to operate material handling equipment.
Must be able to stand for several hours per day as required by the nature of the business.
Working conditions are normal for a warehouse environment with exposure to changing warehouse temperatures.
Employees are rarely exposed to fumes or airborne particles, toxic or caustic chemicals.
The noise level in the work environment is usually low to moderate.
At‑Will Employment: Employees are hired for an undefined period of time as “at‑will” employees. Termination may occur for any reason, or no reason, provided the discharge does not violate any law. Each employee may terminate employment at any time. (Except in Montana, where termination requires just cause.)
For this position, the expected base pay range is
$17.00 – $20.00 hourly . Actual compensation will be determined based on job‑related factors such as experience, skills, education, certifications, and geographic location.
DSV is an equal‑employment‑opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
DSV reserves the right to defer or close a vacancy at any time.
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