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Medical Front Office - Patient Service Specialist

Select Medical, Portsmouth, NH, United States


Position
Patient Service Specialist

Location
Portsmouth, NH

Type of Employment
Fulltime

Schedule
Monday/Wednesday/Friday (7am to 4pm) & Tuesday/Thursday (9am to 6pm)

Compensation
Starting at $20/hour (Pending experience)

When patients enter our outpatient physical therapy center in Portsmouth, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

Start Strong: Our mentorship and orientation programs ensure a successful transition

Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings

Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

Schedule patient appointments in person and via phone

Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Minimum Qualifications

High School Diploma or GED required

Preferred Qualifications

1 Year of Front Desk Experience

Insurance Verification Experience

Health Care Experience

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