Front Desk Associate
PureGym US, New York, NY, United States
Job Overview
This role is called a Mood Lifter, but until we have a popular term, we will use the title Front Desk Associate. Mood Lifters greet members with ear‑to‑ear smiles, over‑the‑top enthusiasm, and know everyone by name. They open doors in rain, change channels so members don’t miss a game, and consistently go above and beyond.
Responsibilities
Greet every member and guest with enthusiasm and a smile
Tour potential members around the club with the goal of signing them up for a membership
Sign members up for startup sessions with Blink Personal Trainers
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure smooth club operations
Handle member requests and concerns with professionalism and urgency
Participate in keeping the club spotless, including bending, lifting, and walking around to organize equipment
Maintain regular and punctual attendance
Qualifications
Enthusiastic, energetic, friendly, and personable
Excellent verbal and written communication skills
Can lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
Can remain at the front desk for the majority of the workday
World‑class customer service skills
Works hard, multi‑tasks, and is a problem solver
Passion for fitness
Compensation & Benefits
Career advancement opportunities
Complimentary gym membership
Medical, dental, and vision plans if working 30+ hours weekly
401(k) retirement savings plan
Fun working environment
Pay: $16.50/hr
About Blink Fitness (PureGym Group)
The PureGym Group is a leading gym operator headquartered in the UK with over 600 locations and more than 2 million members worldwide. We are expanding into the United States and aim to provide high‑quality, affordable gyms for everyone. Our mission is to inspire healthier nations with an inclusive, “Everybody Welcome” approach.
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This role is called a Mood Lifter, but until we have a popular term, we will use the title Front Desk Associate. Mood Lifters greet members with ear‑to‑ear smiles, over‑the‑top enthusiasm, and know everyone by name. They open doors in rain, change channels so members don’t miss a game, and consistently go above and beyond.
Responsibilities
Greet every member and guest with enthusiasm and a smile
Tour potential members around the club with the goal of signing them up for a membership
Sign members up for startup sessions with Blink Personal Trainers
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure smooth club operations
Handle member requests and concerns with professionalism and urgency
Participate in keeping the club spotless, including bending, lifting, and walking around to organize equipment
Maintain regular and punctual attendance
Qualifications
Enthusiastic, energetic, friendly, and personable
Excellent verbal and written communication skills
Can lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
Can remain at the front desk for the majority of the workday
World‑class customer service skills
Works hard, multi‑tasks, and is a problem solver
Passion for fitness
Compensation & Benefits
Career advancement opportunities
Complimentary gym membership
Medical, dental, and vision plans if working 30+ hours weekly
401(k) retirement savings plan
Fun working environment
Pay: $16.50/hr
About Blink Fitness (PureGym Group)
The PureGym Group is a leading gym operator headquartered in the UK with over 600 locations and more than 2 million members worldwide. We are expanding into the United States and aim to provide high‑quality, affordable gyms for everyone. Our mission is to inspire healthier nations with an inclusive, “Everybody Welcome” approach.
#J-18808-Ljbffr