Business Manager
Bank of America, Chicago, IL, United States
Job Description
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions, specializing in goals‑based wealth management, including planning for retirement, education, legacy, and other life goals. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs.
Business Manager Role
The Business Manager is a key contributor to a Financial Advisor team, creating strategy and ensuring execution related to multiple metrics and priorities across the team’s business plan and goal deliverables. Responsibilities include managing the team’s business plan and practice financials, tracking progress with quantifiable business and activity goals, aligning daily activities with practice metrics, coordinating team assignments and key initiatives, and ensuring execution of the team’s client service strategy. The role requires a thorough knowledge of the Merrill Lynch Wealth Management business functional area, products, and general bank policies, as well as financial/accounting practices. This position may be responsible for the provision of residential mortgage loans and is subject to SAFE Act registration requirements.
Job Responsibilities
Create and manage team routines such as regular meetings, communications, and team calendars.
Conduct team meetings to drive business plan execution.
Establish an agreed‑upon team scorecard and revisit regularly to ensure accountability.
Create scale and capacity through operational efficiencies and available technology.
Coordinate and help prioritize work assignments across the team to ensure completion.
Oversee execution of client service strategy and client review processes.
Track team performance against goals and prior year performance, identifying key opportunities and successes on key programs.
Establish and manage the budget and expenses regularly, including the Business Development Account (BDA).
Assist with sourcing, assessing, and onboarding new talent, and with off‑boarding transitioning talent.
Required Qualifications
Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support.
SAFE Act Registration; ADV‑2B required.
Obtain and/or maintain at least one firm‑approved designation.
Strong leadership, communication, and delegation skills.
Understanding of how to deliver a strong overall client experience.
Thorough knowledge of the suite of Wealth Management products and services.
Proven ability to manage risk and make sound decisions, with deep understanding of industry regulations, supervisory requirements, and policies/procedures.
Strong analytical skills to identify trends, root causes, and implement improved processes to increase growth and mitigate risk.
Ability to influence and demonstrate strong, effective leadership through clear communication and collaboration, influencing desired outcomes without direct authority.
Desired Skills
Highly organized and operationally strong.
Skilled at relationship building and trust.
Strong verbal and written communication.
Experience leading teams and driving accountability in a professional service environment.
Experience with compensation planning, staff reviews, and team development.
Experience in wealth management, financial services, or another relationship‑driven advisory business.
Familiarity with AI tools.
Administrative Services.
Customer Experience Improvement.
Project Management.
Sales Performance Management.
Strategy Planning and Development.
Business Acumen.
Business Analytics.
Candidate Screening.
Coaching.
Continuous Improvement.
Account Management.
Process Simplification.
Reporting.
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent.
Shift
1st shift (United States of America).
Hours Per Week
40
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Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions, specializing in goals‑based wealth management, including planning for retirement, education, legacy, and other life goals. Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs.
Business Manager Role
The Business Manager is a key contributor to a Financial Advisor team, creating strategy and ensuring execution related to multiple metrics and priorities across the team’s business plan and goal deliverables. Responsibilities include managing the team’s business plan and practice financials, tracking progress with quantifiable business and activity goals, aligning daily activities with practice metrics, coordinating team assignments and key initiatives, and ensuring execution of the team’s client service strategy. The role requires a thorough knowledge of the Merrill Lynch Wealth Management business functional area, products, and general bank policies, as well as financial/accounting practices. This position may be responsible for the provision of residential mortgage loans and is subject to SAFE Act registration requirements.
Job Responsibilities
Create and manage team routines such as regular meetings, communications, and team calendars.
Conduct team meetings to drive business plan execution.
Establish an agreed‑upon team scorecard and revisit regularly to ensure accountability.
Create scale and capacity through operational efficiencies and available technology.
Coordinate and help prioritize work assignments across the team to ensure completion.
Oversee execution of client service strategy and client review processes.
Track team performance against goals and prior year performance, identifying key opportunities and successes on key programs.
Establish and manage the budget and expenses regularly, including the Business Development Account (BDA).
Assist with sourcing, assessing, and onboarding new talent, and with off‑boarding transitioning talent.
Required Qualifications
Series 7, 63/65 or 66 or equivalent; must obtain all state registrations held by the Financial Advisor(s) and Advisor Team(s) they support.
SAFE Act Registration; ADV‑2B required.
Obtain and/or maintain at least one firm‑approved designation.
Strong leadership, communication, and delegation skills.
Understanding of how to deliver a strong overall client experience.
Thorough knowledge of the suite of Wealth Management products and services.
Proven ability to manage risk and make sound decisions, with deep understanding of industry regulations, supervisory requirements, and policies/procedures.
Strong analytical skills to identify trends, root causes, and implement improved processes to increase growth and mitigate risk.
Ability to influence and demonstrate strong, effective leadership through clear communication and collaboration, influencing desired outcomes without direct authority.
Desired Skills
Highly organized and operationally strong.
Skilled at relationship building and trust.
Strong verbal and written communication.
Experience leading teams and driving accountability in a professional service environment.
Experience with compensation planning, staff reviews, and team development.
Experience in wealth management, financial services, or another relationship‑driven advisory business.
Familiarity with AI tools.
Administrative Services.
Customer Experience Improvement.
Project Management.
Sales Performance Management.
Strategy Planning and Development.
Business Acumen.
Business Analytics.
Candidate Screening.
Coaching.
Continuous Improvement.
Account Management.
Process Simplification.
Reporting.
Minimum Education Requirement
High School Diploma / GED / Secondary School or equivalent.
Shift
1st shift (United States of America).
Hours Per Week
40
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