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Office Assistant - Practice

Virtua Health, Cherry Hill, NJ, United States


Summary
Perform medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, entering all billing information into the system, collecting co-pays, performing pre-certifications and filing.

Position Responsibilities

Answer and screen phone calls by third ring, directing all calls to appropriate staff member, ensuring all information is accurate.

Schedule patient appointments and register patients, including updating and verifying all system demographics and insurance information.

Perform billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.

Prepare referrals and obtain pre-certifications as required.

Train and direct office assistants at sites, including preparation of work and training schedules; act as office resource and mentoring role model.

Position Qualifications
Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

0-2 years Medical Office experience.

Required Education
HS diploma or equivalent.

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