Dispatcher
Guaranteed Service, Manasquan, NJ, United States
Dispatcher – HVAC, Plumbing & Electrical Services
Location:
New Jersey
Job Type:
Full-Time, Part-Time
About Us
GUARANTEED SERVICE is a full home service company proudly serving residential customers throughout New Jersey and Staten Island. As our company continues to grow, we are seeking a detail-oriented and highly efficient
Dispatcher
to join our dynamic team.
Position Overview
The Dispatcher plays a key role in ensuring our technicians are efficiently scheduled and dispatched for service appointments. This is a fast-paced, high-impact position that requires excellent organization, strong communication skills, and experience using
ServiceTitan software is preferred .
Key Responsibilities
Efficiently schedule, dispatch, and adjust appointments based on technician availability, skill set, and geographic location
Monitor and optimize technician schedules throughout the day to maximize productivity
Make proactive early morning and late-day calls to confirm and fill time slots
Communicate clearly and effectively with both customers and technicians to ensure timely service delivery
Prepare and manage monthly technician schedules within our scheduling software
Respond to changing priorities in real time while maintaining a high level of service
Ensure jobs are closeds out correctly and money is collected
Qualifications
Experience with ServiceTitan software is preferred
Excellent verbal and written communication skills
Strong clerical and organizational abilities
Proven ability to multitask and prioritize in a fast-paced environment
Confident and calm under pressure
Ability to problem-solve and adapt quickly to changing situations
Why Join GUARANTEED SERVICE?
Competitive Pay
based on experience
Positive, Team-Oriented Environment
Medical, dental, and vision insurance
Life insurance
Holiday Pay
after 90 days
Ongoing Training & Professional Development
If you’re a motivated dispatcher with experience in the home services industry and want to be part of a company that values efficiency, customer satisfaction, and team success— apply today
and help us deliver the GUARANTEED SERVICE difference!
#J-18808-Ljbffr
Location:
New Jersey
Job Type:
Full-Time, Part-Time
About Us
GUARANTEED SERVICE is a full home service company proudly serving residential customers throughout New Jersey and Staten Island. As our company continues to grow, we are seeking a detail-oriented and highly efficient
Dispatcher
to join our dynamic team.
Position Overview
The Dispatcher plays a key role in ensuring our technicians are efficiently scheduled and dispatched for service appointments. This is a fast-paced, high-impact position that requires excellent organization, strong communication skills, and experience using
ServiceTitan software is preferred .
Key Responsibilities
Efficiently schedule, dispatch, and adjust appointments based on technician availability, skill set, and geographic location
Monitor and optimize technician schedules throughout the day to maximize productivity
Make proactive early morning and late-day calls to confirm and fill time slots
Communicate clearly and effectively with both customers and technicians to ensure timely service delivery
Prepare and manage monthly technician schedules within our scheduling software
Respond to changing priorities in real time while maintaining a high level of service
Ensure jobs are closeds out correctly and money is collected
Qualifications
Experience with ServiceTitan software is preferred
Excellent verbal and written communication skills
Strong clerical and organizational abilities
Proven ability to multitask and prioritize in a fast-paced environment
Confident and calm under pressure
Ability to problem-solve and adapt quickly to changing situations
Why Join GUARANTEED SERVICE?
Competitive Pay
based on experience
Positive, Team-Oriented Environment
Medical, dental, and vision insurance
Life insurance
Holiday Pay
after 90 days
Ongoing Training & Professional Development
If you’re a motivated dispatcher with experience in the home services industry and want to be part of a company that values efficiency, customer satisfaction, and team success— apply today
and help us deliver the GUARANTEED SERVICE difference!
#J-18808-Ljbffr