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Associate I - Cash Application and Accounts Receivable

Acrisure, Oak Ridge, TN, United States


About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting‑edge technology and top‑tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by entrepreneurial spirit, innovation, client centricity, and an indomitable will to win.

About the Role
We are currently looking to add an Associate I – Cash Application and Accounts Receivable. As a cash application and accounts receivable associate, you will play a pivotal role in ensuring accurate and timely cash application for both Agency Billed and Direct Billed accounts, working closely with various internal departments and external stakeholders to manage cash application and maintain relationships with agency partners.

Responsibilities

Consistently process cash application tasks promptly and accurately.

Reconcile cash to invoicing and proactively resolve outstanding discrepancies.

Evaluate situations and determine when items should be escalated to management.

Contribute to Accounts Receivable reconciliation once the cash posting has been completed.

Regularly seek feedback from others and apply it to current and future tasks.

Consistently meet daily and weekly metrics.

Collaborate with the bank and internal departments to address receipt‑related inquiries and resolve any discrepancies.

Identify opportunities to streamline processes and improve efficiency.

Stay updated on industry regulations and best practices to ensure compliance with processing guidelines.

Understand and adhere to Acrisure’s accounting best practices.

Qualifications

Strong attention to detail and a commitment to maintaining a high level of accuracy.

Shows initiative to complete work without prompting.

Excellent organizational and time management skills.

Effective communication and interpersonal skills.

Ability to work independently as well as collaboratively in a team-oriented environment.

Education/Experience

High School Diploma or equivalent, 1-year general accounting background required.

Familiarity with insurance agency management systems and processes helpful.

Sound knowledge of accounting principles and practices.

Proficiency in Microsoft Office suite, particularly Excel.

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, vision insurance, life and disability insurance, fertility benefits, wellness resources, and paid sick time.

Mental Wellness: Generous paid time off and holidays; Employee Assistance Program; complimentary Calm app subscription.

Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; employee discount programs.

Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; pet insurance coverage.

… and so much more.

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Equal Opportunity Employer
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.

California Residents
Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud
Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.
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