Affiliate Operations Specialist (Human Resources) - Bronx
PAGNY, New York, NY, United States
Job Details
Position type: Full‑Time
Department: Administration
Location: PAGNY Corporate, 420 Lexington Avenue, New York, NY 10170
Salary range: $65,000–$75,000
Responsibilities
In compliance with federal, state, and local employment laws and regulations, the Affiliate Operations Specialist, under the direction of HR and site leadership, is responsible for providing general support to the site PAGNY office and providers. The Affiliate Operations Specialist is also responsible for managing all employee concerns as the initial point of contact and is expected to serve as an outward‑facing part of the HR Department.
Manages compliance with mandatory and non‑mandatory trainings, continuing education, annual health assessments, and work evaluations, ensuring employee records are current and meet JCAHO and NYDOH standards.
Acts as the primary point of contact for all credentialing and onboarding, managing multiple new providers’ progress throughout the process. Tracks all new hires, ensuring onboarding is smooth and thoroughly reviewed, and that all post‑hire data and documents are in HRIS, employee files, credentialing and onboarding trackers.
Maintains relationships with providers and staff by checking in periodically to keep them informed and engaged.
Leads and facilitates recurring new hire orientation and other activities and provides hands‑on guidance for timesheet processing, benefits, CME, payroll and holiday calendars.
Manages all HRIS transactions in a timely fashion and makes change requests ensuring accuracy. Follows up with the appropriate personnel and communicates with corporate and H+H approvers for escalated issues.
Builds and maintains successful relationships with site leadership, Medical Staff Office (MSO), Occupational Health Services (OHS), H+H Human Resources Partners, Chiefs/Chairs, and other stakeholders. Attends site committee meetings when necessary.
Handles routine labor relations and human‑resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to the appropriate Labor and Employee Relations team member.
Qualifications
Requires a bachelor’s degree or equivalent in education and/or experience, plus three years of related experience in the healthcare setting. HR Certification preferred.
Ability to communicate and interact effectively with personnel at all levels of the organization.
Excellent interpersonal, organizational, and communication skills, both oral and written.
Consistently displays integrity, professionalism, diplomacy, and discretion; maintains confidentiality.
Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel).
Ability to work independently, efficiently, and under pressure in a deadline‑driven environment.
Benefits
401(k) Company Contribution: Employees are immediately vested in a 3% company contribution of base earnings. After one year, an additional 7% contribution is added.
Generous Annual Paid Time Off (PTO).
Medical, Prescription, and Dental Coverage: Top‑tier plans with employee contributions below market rates.
Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage equal to 3× salary (up to $250,000) provided at no cost. Additional voluntary coverage available.
Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
Pre‑tax employee‑paid contributions for commuting expenses.
Salary range: $65,000–$75,000.
Equal Opportunity Employer
Physician Affiliate Group of New York, P.C. (PAGNY) is an equal‑opportunity employer committed to equitable hiring practices and a supportive workplace. All candidates are considered based on their individual qualifications, potential, and experience.
Salary Disclosure
The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on experience, skills, qualifications and other relevant criteria.
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Position type: Full‑Time
Department: Administration
Location: PAGNY Corporate, 420 Lexington Avenue, New York, NY 10170
Salary range: $65,000–$75,000
Responsibilities
In compliance with federal, state, and local employment laws and regulations, the Affiliate Operations Specialist, under the direction of HR and site leadership, is responsible for providing general support to the site PAGNY office and providers. The Affiliate Operations Specialist is also responsible for managing all employee concerns as the initial point of contact and is expected to serve as an outward‑facing part of the HR Department.
Manages compliance with mandatory and non‑mandatory trainings, continuing education, annual health assessments, and work evaluations, ensuring employee records are current and meet JCAHO and NYDOH standards.
Acts as the primary point of contact for all credentialing and onboarding, managing multiple new providers’ progress throughout the process. Tracks all new hires, ensuring onboarding is smooth and thoroughly reviewed, and that all post‑hire data and documents are in HRIS, employee files, credentialing and onboarding trackers.
Maintains relationships with providers and staff by checking in periodically to keep them informed and engaged.
Leads and facilitates recurring new hire orientation and other activities and provides hands‑on guidance for timesheet processing, benefits, CME, payroll and holiday calendars.
Manages all HRIS transactions in a timely fashion and makes change requests ensuring accuracy. Follows up with the appropriate personnel and communicates with corporate and H+H approvers for escalated issues.
Builds and maintains successful relationships with site leadership, Medical Staff Office (MSO), Occupational Health Services (OHS), H+H Human Resources Partners, Chiefs/Chairs, and other stakeholders. Attends site committee meetings when necessary.
Handles routine labor relations and human‑resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to the appropriate Labor and Employee Relations team member.
Qualifications
Requires a bachelor’s degree or equivalent in education and/or experience, plus three years of related experience in the healthcare setting. HR Certification preferred.
Ability to communicate and interact effectively with personnel at all levels of the organization.
Excellent interpersonal, organizational, and communication skills, both oral and written.
Consistently displays integrity, professionalism, diplomacy, and discretion; maintains confidentiality.
Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel).
Ability to work independently, efficiently, and under pressure in a deadline‑driven environment.
Benefits
401(k) Company Contribution: Employees are immediately vested in a 3% company contribution of base earnings. After one year, an additional 7% contribution is added.
Generous Annual Paid Time Off (PTO).
Medical, Prescription, and Dental Coverage: Top‑tier plans with employee contributions below market rates.
Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage equal to 3× salary (up to $250,000) provided at no cost. Additional voluntary coverage available.
Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
Pre‑tax employee‑paid contributions for commuting expenses.
Salary range: $65,000–$75,000.
Equal Opportunity Employer
Physician Affiliate Group of New York, P.C. (PAGNY) is an equal‑opportunity employer committed to equitable hiring practices and a supportive workplace. All candidates are considered based on their individual qualifications, potential, and experience.
Salary Disclosure
The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on experience, skills, qualifications and other relevant criteria.
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