Service Coordinator
Happy Dragon, New York, NY, United States
We are seeking a dedicated Service Coordinator to join our Early Intervention Program. The Service Coordinator is responsible for working directly with families of children (ages 0–3) who have developmental delays or disabilities. In this role, you will facilitate the coordination of evaluations, services, and resources while ensuring compliance with New York State Early Intervention Program regulations. You will be a key liaison between families, service providers, and public agencies, helping to guide each child’s developmental journey with care and efficiency. This position can be in-person or hybrid.
Key Responsibilities
Serve as the primary point of contact for families throughout their time in the Early Intervention Program
Coordinate multidisciplinary evaluations and facilitate timely development of Individualized Family Service Plans (IFSPs)
Assist families in accessing appropriate services and community supports
Ensure services begin promptly and are delivered according to the IFSP
Monitor service delivery, document outcomes, and update IFSPs as needed
Maintain accurate and timely records in EIHub and internal systems
Communicate regularly with families, service providers, and administrative staff
Ensure compliance with all NYSDOH regulations and timelines
Support families in transition planning as children age out of Early Intervention
Required Qualifications
Bachelor’s degree required in a health, human services, early childhood education, or related field
Experience in service coordination, early childhood education, or case management preferred
Must complete the Introductory Service Coordination Training (or be willing to complete upon hire)
Strong organizational, communication, and interpersonal skills
Familiarity with EIHub or similar systems is a plus
Bilingual candidates strongly encouraged to apply (especially Mandarin, Spanish, Cantonese, or Russian)
Health insurance (with Dental and Vision)
401(k) with employer contributions
Paid time off, including vacation days and holiday pay
Comprehensive training and onboarding
Career development support, including tuition reimbursement and continuing education opportunities
Supportive and mission-driven work environment
Company Description
Happy Dragon is one of New York City's most trusted providers of comprehensive child development services, with over 30 years of experience. We offer licensed childcare programs for infants, toddlers, and preschoolers, as well as Early Intervention services for children ages birth to three and CPSE services for children ages three to five. Our multidisciplinary team collaborates closely with families and communities to ensure culturally responsive care. At Happy Dragon, we empower families and support children's development to help build stronger, brighter futures.
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Key Responsibilities
Serve as the primary point of contact for families throughout their time in the Early Intervention Program
Coordinate multidisciplinary evaluations and facilitate timely development of Individualized Family Service Plans (IFSPs)
Assist families in accessing appropriate services and community supports
Ensure services begin promptly and are delivered according to the IFSP
Monitor service delivery, document outcomes, and update IFSPs as needed
Maintain accurate and timely records in EIHub and internal systems
Communicate regularly with families, service providers, and administrative staff
Ensure compliance with all NYSDOH regulations and timelines
Support families in transition planning as children age out of Early Intervention
Required Qualifications
Bachelor’s degree required in a health, human services, early childhood education, or related field
Experience in service coordination, early childhood education, or case management preferred
Must complete the Introductory Service Coordination Training (or be willing to complete upon hire)
Strong organizational, communication, and interpersonal skills
Familiarity with EIHub or similar systems is a plus
Bilingual candidates strongly encouraged to apply (especially Mandarin, Spanish, Cantonese, or Russian)
Health insurance (with Dental and Vision)
401(k) with employer contributions
Paid time off, including vacation days and holiday pay
Comprehensive training and onboarding
Career development support, including tuition reimbursement and continuing education opportunities
Supportive and mission-driven work environment
Company Description
Happy Dragon is one of New York City's most trusted providers of comprehensive child development services, with over 30 years of experience. We offer licensed childcare programs for infants, toddlers, and preschoolers, as well as Early Intervention services for children ages birth to three and CPSE services for children ages three to five. Our multidisciplinary team collaborates closely with families and communities to ensure culturally responsive care. At Happy Dragon, we empower families and support children's development to help build stronger, brighter futures.
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