Field Service Technician
Nalco Water, An Ecolab Company, New York, NY, United States
Overview
Join Ecolab’s Nalco Water team to help conserve water resources and deliver innovative solutions that improve efficiency, sustainability, and performance. This role supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
Responsibilities
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans
Provide technical support to customers, identifying and resolving pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Support customers with local regulations around NYC Legionella compliance for LL77 and Bill 1390, including sampling, inspections, audits, technical support and training
Position Details
Based in the Greater NYC area (5 boroughs and Long Island)
Territory covers a 25-mile radius
Targeted accounts within the Institutional Division (Healthcare, Hospitality, Universities, Facilities Management)
Up to 10% overnight travel
What’s Unique About This Role
Dynamic, hands-on environment with autonomy and support
Help customers meet sustainability goals while protecting critical assets
Access to industry-leading training and development programs
Minimum Qualifications
High school diploma or equivalent
1 year of experience in water treatment or an industrial/mechanical environment
Current and valid Driver’s License with no restrictions
No immigration sponsorship available for this position
Physical Requirements
Lifting up to 50 pounds
Exposure to hot, cold, noisy, or dirty environments
Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing
Note: Ecolab provides reasonable accommodation to qualified individuals with a disability upon request during the application process.
Preferred Qualifications
Associate’s degree or trade school certification
Demonstrated mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite
What’s In It For You
Starting on Day 1: comprehensive benefits package including medical, dental, vision, 401K matching, company-paid pension, stock purchase plan, parental leave, childcare resources, and more
Opportunity to tackle meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
Impactful career growth with a growth-focused company
Inclusive culture that values diverse perspectives and ideas
Non-decal vehicle included in this position
About Ecolab
We prioritize a talent-first philosophy, delivering science-based solutions, data-driven insights, and world-class service to customers in more than 170 countries. Our mission includes sustainability and public health, with a focus on inclusivity and continuous improvement.
Compensation and Benefits
Annual or hourly compensation: $30/hr. Determinations consider experience, education, and geography. We comply with minimum wage and overtime laws. Benefits include medical, dental, vision, life and disability insurance, 401k/pension plans, paid time off, and additional programs as applicable.
Additional Notices
Potential customer requirements may include background screens or drug/alcohol testing for customer credentialing. Some roles may require vaccination per customer or regulatory requirements, with accommodations possible where permitted by law. EEO information and legal compliance details are provided in company materials.
#J-18808-Ljbffr
Join Ecolab’s Nalco Water team to help conserve water resources and deliver innovative solutions that improve efficiency, sustainability, and performance. This role supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
Responsibilities
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans
Provide technical support to customers, identifying and resolving pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Support customers with local regulations around NYC Legionella compliance for LL77 and Bill 1390, including sampling, inspections, audits, technical support and training
Position Details
Based in the Greater NYC area (5 boroughs and Long Island)
Territory covers a 25-mile radius
Targeted accounts within the Institutional Division (Healthcare, Hospitality, Universities, Facilities Management)
Up to 10% overnight travel
What’s Unique About This Role
Dynamic, hands-on environment with autonomy and support
Help customers meet sustainability goals while protecting critical assets
Access to industry-leading training and development programs
Minimum Qualifications
High school diploma or equivalent
1 year of experience in water treatment or an industrial/mechanical environment
Current and valid Driver’s License with no restrictions
No immigration sponsorship available for this position
Physical Requirements
Lifting up to 50 pounds
Exposure to hot, cold, noisy, or dirty environments
Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing
Note: Ecolab provides reasonable accommodation to qualified individuals with a disability upon request during the application process.
Preferred Qualifications
Associate’s degree or trade school certification
Demonstrated mechanical aptitude
Experience in water treatment or specialty chemical industry
Familiarity with boilers, cooling towers, and wastewater treatment systems
Proficiency with Microsoft Office Suite
What’s In It For You
Starting on Day 1: comprehensive benefits package including medical, dental, vision, 401K matching, company-paid pension, stock purchase plan, parental leave, childcare resources, and more
Opportunity to tackle meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
Impactful career growth with a growth-focused company
Inclusive culture that values diverse perspectives and ideas
Non-decal vehicle included in this position
About Ecolab
We prioritize a talent-first philosophy, delivering science-based solutions, data-driven insights, and world-class service to customers in more than 170 countries. Our mission includes sustainability and public health, with a focus on inclusivity and continuous improvement.
Compensation and Benefits
Annual or hourly compensation: $30/hr. Determinations consider experience, education, and geography. We comply with minimum wage and overtime laws. Benefits include medical, dental, vision, life and disability insurance, 401k/pension plans, paid time off, and additional programs as applicable.
Additional Notices
Potential customer requirements may include background screens or drug/alcohol testing for customer credentialing. Some roles may require vaccination per customer or regulatory requirements, with accommodations possible where permitted by law. EEO information and legal compliance details are provided in company materials.
#J-18808-Ljbffr