ERTS Dispatcher
Clean Harbors, Inc., Jacksonville, FL, United States
Benefits
Health and Safety is our #1 priority and we live it 3-6-5!
Focus on maintaining sustainability and cleaning the Earth
Competitive pay range of $25-$30 per hour
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
Own part of the company with our Employee Stock Purchase Plan
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement
Responsibilities
Responsible for the completion of regulatory reporting on shift.
Provides day-to-day environmental support to open projects to ensure compliance with environmental policies, requirements, and procedures.
Serves as a technical supervisor on matters relating to environmental spills.
Responsible for oversight of projects including all phases of spill response, working directly with clients to ensure a timely successful spill cleanup, regulatory compliance, and client satisfaction with cost effectiveness in mind.
Dispatching of contractor for excavation, transportation and disposal of products.
Oversees contractors in the field to determine sources and methods of controlling pollutants in air, water and soil.
Accurately logs information from client interactions into ALERT systems; updates in a timely and accurate manner so that clients can track services, inquiries and resolution.
Communicates effectively to contractors, clients, regulatory officials, etc., through both written and verbal communication.
Returns all internal and external calls, emails and facsimiles in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner as possible.
Maintains professional competency in all aspects of the job.
Performs other job-related duties as required.
Qualifications
Must have dispatch, customer service experience.
Has a working knowledge or is willing to develop a working knowledge of OSHA, RCRA, OSHA and DOT Regulations.
Possesses strong time management skills, attention to detail, organizational skills, and ability to manage multiple projects.
Is a team player and works to accomplish common goals in the department.
Data entry, excellent written and verbal communication.
Strong computer skills with proficiency in Microsoft-based applications, as well as software used by ERTS.
Can handle a high call volume, in a fast-paced environment dealing with emergency response calls.
Effectively communicates with clients, employees, and outside professionals.
Can orchestrate large volumes of data while meeting critical deadlines.
Exemplifies professionalism in personal appearance and demeanor.
Equal Opportunity
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
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Health and Safety is our #1 priority and we live it 3-6-5!
Focus on maintaining sustainability and cleaning the Earth
Competitive pay range of $25-$30 per hour
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
Own part of the company with our Employee Stock Purchase Plan
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement
Responsibilities
Responsible for the completion of regulatory reporting on shift.
Provides day-to-day environmental support to open projects to ensure compliance with environmental policies, requirements, and procedures.
Serves as a technical supervisor on matters relating to environmental spills.
Responsible for oversight of projects including all phases of spill response, working directly with clients to ensure a timely successful spill cleanup, regulatory compliance, and client satisfaction with cost effectiveness in mind.
Dispatching of contractor for excavation, transportation and disposal of products.
Oversees contractors in the field to determine sources and methods of controlling pollutants in air, water and soil.
Accurately logs information from client interactions into ALERT systems; updates in a timely and accurate manner so that clients can track services, inquiries and resolution.
Communicates effectively to contractors, clients, regulatory officials, etc., through both written and verbal communication.
Returns all internal and external calls, emails and facsimiles in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner as possible.
Maintains professional competency in all aspects of the job.
Performs other job-related duties as required.
Qualifications
Must have dispatch, customer service experience.
Has a working knowledge or is willing to develop a working knowledge of OSHA, RCRA, OSHA and DOT Regulations.
Possesses strong time management skills, attention to detail, organizational skills, and ability to manage multiple projects.
Is a team player and works to accomplish common goals in the department.
Data entry, excellent written and verbal communication.
Strong computer skills with proficiency in Microsoft-based applications, as well as software used by ERTS.
Can handle a high call volume, in a fast-paced environment dealing with emergency response calls.
Effectively communicates with clients, employees, and outside professionals.
Can orchestrate large volumes of data while meeting critical deadlines.
Exemplifies professionalism in personal appearance and demeanor.
Equal Opportunity
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
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