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Roofing Installation Manager

JP Carroll Roofing, Danvers, MA, United States


About JP Carroll Roofing
JPCarroll Roofing has been serving Connecticut and Massachusetts since 1987, with over 20,000 roofs installed and industry-leading warranties of up to 50 years. As proud members of the GAF President’s Club, we provide expert roofing, siding, gutters, and window services backed by elite certifications and proven craftsmanship. We’re known for reliability, integrity, and community-focused service across New England. If you’re looking to grow your career in a high-performance team with strong values and long-term opportunity, JP Carroll Roofing has a place for you!

Position Summary
The Installation Manager (IM) leads and supports Project Managers (PMs) to ensure successful completion of residential construction projects. This role oversees scheduling, crew assignments, job quality, and cost management while maintaining high standards of safety and customer satisfaction. The IM is responsible for training and developing PMs, monitoring crew performance, and matching crews to projects based on skills and capabilities. Additional responsibilities include reviewing order changes, validating CRM (ServiceTitan) entries, and partnering with office staff to ensure accurate job costing and compliance with company standards.

Key Responsibilities

Supervise and train Project Managers, ensuring they understand expectations and execute their roles effectively

Assign crews to jobs based on workload and capabilities, maximizing available capacity

Address project challenges in real time, including coordinating materials and equipment

Review and validate change orders for accuracy and margin adherence

Quality control for photos and reports submitted by PMs to ensure work quality meets company standards

Oversee crew pay, ensuring all work is captured and relayed to Production Administrators for job costing

Conduct occasional site visits for spot checks and quality control

Serve as a technical resource for PMs and crew leaders, answering roofing or ServiceTitan-related questions

Hold PMs accountable for Google review performance, accurate change orders, and adherence to processes

Serve as a point of contact for customers throughout projects and address concerns as needed

Qualifications
Required:

Previous experience in roofing or construction as a project manager or leader

Strong computer literacy, with ability to use ServiceTitan or similar software

Valid driver’s license with a clean driving record

Solid leadership experience with ability to manage and develop a team

Problem-solving and prioritization experience while handling multiple projects at once

Preferred:

Roofing knowledge with ability to answer technical questions

CDL license designation

Schedule & Compensation

8–10 hour shifts with weekend work as needed

Full-time role with salary plus performance-based bonuses

Location:

Danvers, MA - home base - role covers surrounding territory, going to projects in company provided vehicle

Pay Range:

$75,000 - $90,000

Job Type:

Full-time

FLSA:

Exempt, Salary

Benefits

Health, Dental, and Vision Insurance

401(k) with company match

Company sponsored Life and AD&D coverage

Paid Time Off

Opportunities for growth and on-the-job training

Why Join Us
At JP Carroll Roofing, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we’d love to hear from you!

Apply Today
JP Carroll Roofing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy

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