Premium Audit Supervisor
Argo Group, New York, NY, United States
Overview
Shared Services — Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that help businesses manage risks with confidence.
Job Description
Premium Audit Supervisor is responsible for overseeing the day-to-day operations of the premium audit team, ensuring timely, accurate, and compliant audits of policyholders. This role supervises audit staff, including analysts and coordinators, manages workflow, ensures quality control, and provides training and support to direct reports. This position reports to the Premium Audit Manager and plays a critical role in maintaining audit standards and fostering team development while helping the audit department meet its goals.
Responsibilities
Team Leadership and Supervision
Supervise a team of audit analysts, audit coordinator, internal auditors and audit vendors
Monitor and manage workloads, audit assignments, and productivity levels to ensure timely audit completion
Provide guidance, coaching, and performance feedback to audit staff
Assist in recruiting, onboarding, and training new team members
Audit Oversight and Quality Control
Review audits for accuracy, completeness, and compliance with internal guidelines and regulatory guidelines
Address and resolve escalated audit disputes or customer concerns
Collaborate with the Premium Audit Manager to develop and implement audit policies and procedures
Process Improvement
Identify opportunities to streamline audit processes and improve efficiency and quality
Assist with automation efforts, system enhancements, and audit tool implementation as needed or available
Maintain awareness of regulatory and industry changes affecting premium audit practices
Reporting and Communication
Prepare regular reports on audit performance metrics and team productivity
Communicate effectively with internal departments, agents, and policyholders
Support the Premium Audit Manager in strategic planning, budgeting, and audit program development
Qualifications
Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience
Strong knowledge of workers’ compensation, general liability, and commercial premium audit practices
Minimum 4 years of premium audit experience; PAAS, ISO, or NCCI coursework preferred
Experience managing third-party premium audit vendors
Solid management fundamentals: scheduling, prioritizing, coaching, and performance feedback
Excellent attention to detail, communication, and time-management skills
Highly collaborative, solution-focused, and able to thrive in a fast-changing environment
Proven ability to deliver results, work independently, and exercise sound judgment
Committed to continuous learning and professional development
Strong talent mindset: able to identify, hire, develop, and mentor team members
Team-oriented leader who builds morale, empowers others, and supports succession planning
Skilled at resolving conflicts objectively and communicating thoughtful, well-prepared feedback
Demonstrates curiosity, self-awareness, and a collaborative working style
Equal Opportunity
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), race, religious creed, sex, sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice.
Benefits
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
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Shared Services — Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidiaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that help businesses manage risks with confidence.
Job Description
Premium Audit Supervisor is responsible for overseeing the day-to-day operations of the premium audit team, ensuring timely, accurate, and compliant audits of policyholders. This role supervises audit staff, including analysts and coordinators, manages workflow, ensures quality control, and provides training and support to direct reports. This position reports to the Premium Audit Manager and plays a critical role in maintaining audit standards and fostering team development while helping the audit department meet its goals.
Responsibilities
Team Leadership and Supervision
Supervise a team of audit analysts, audit coordinator, internal auditors and audit vendors
Monitor and manage workloads, audit assignments, and productivity levels to ensure timely audit completion
Provide guidance, coaching, and performance feedback to audit staff
Assist in recruiting, onboarding, and training new team members
Audit Oversight and Quality Control
Review audits for accuracy, completeness, and compliance with internal guidelines and regulatory guidelines
Address and resolve escalated audit disputes or customer concerns
Collaborate with the Premium Audit Manager to develop and implement audit policies and procedures
Process Improvement
Identify opportunities to streamline audit processes and improve efficiency and quality
Assist with automation efforts, system enhancements, and audit tool implementation as needed or available
Maintain awareness of regulatory and industry changes affecting premium audit practices
Reporting and Communication
Prepare regular reports on audit performance metrics and team productivity
Communicate effectively with internal departments, agents, and policyholders
Support the Premium Audit Manager in strategic planning, budgeting, and audit program development
Qualifications
Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience
Strong knowledge of workers’ compensation, general liability, and commercial premium audit practices
Minimum 4 years of premium audit experience; PAAS, ISO, or NCCI coursework preferred
Experience managing third-party premium audit vendors
Solid management fundamentals: scheduling, prioritizing, coaching, and performance feedback
Excellent attention to detail, communication, and time-management skills
Highly collaborative, solution-focused, and able to thrive in a fast-changing environment
Proven ability to deliver results, work independently, and exercise sound judgment
Committed to continuous learning and professional development
Strong talent mindset: able to identify, hire, develop, and mentor team members
Team-oriented leader who builds morale, empowers others, and supports succession planning
Skilled at resolving conflicts objectively and communicating thoughtful, well-prepared feedback
Demonstrates curiosity, self-awareness, and a collaborative working style
Equal Opportunity
We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), race, religious creed, sex, sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
The collection of your personal information is subject to our HR Privacy Notice.
Benefits
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
#J-18808-Ljbffr