Maintenance Repair Tech, Staff
Guitar Center, Columbia, SC, United States
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Repair Tech (Guitar), you will provide maintenance and repair services on customer‑owned instruments and assist in the maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
Customer Focus
Understands customer service principles and able to provide an excellent customer experience.
Able to connect with customers in a meaningful way, approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
Able to step in to handle customer service issues.
Able to develop knowledge and skills, including product, store operations, sales, and leadership.
Training
Able to effectively train learners and communicate information and techniques so that they are retained.
Responsibilities
Interact with customers, ensuring a positive customer experience.
Service customer‑owned instruments with a high level of craftsmanship.
Skilled understanding of repairing guitars.
Foundational product knowledge on Guitar Center products.
Benefits
Medical, Dental, Vision
401K plus company match
Mental health support
Paid sick/holiday/vacation time
Employee discount program
Tuition reimbursement options
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
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As our Repair Tech (Guitar), you will provide maintenance and repair services on customer‑owned instruments and assist in the maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.
Customer Focus
Understands customer service principles and able to provide an excellent customer experience.
Able to connect with customers in a meaningful way, approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers.
Able to step in to handle customer service issues.
Able to develop knowledge and skills, including product, store operations, sales, and leadership.
Training
Able to effectively train learners and communicate information and techniques so that they are retained.
Responsibilities
Interact with customers, ensuring a positive customer experience.
Service customer‑owned instruments with a high level of craftsmanship.
Skilled understanding of repairing guitars.
Foundational product knowledge on Guitar Center products.
Benefits
Medical, Dental, Vision
401K plus company match
Mental health support
Paid sick/holiday/vacation time
Employee discount program
Tuition reimbursement options
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening.
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