Key Carrier Clerk - FoodMaxx - 27300 Hesperian Blvd., Hayward, CA 94545
The Save Mart Companies, Hayward, CA, United States
Key Carrier Clerk – FoodMaxx – 27300 Hesperian Blvd., Hayward, CA 94545
The Key Carrier directs front‑end staff and operations in the absence of the Assistant Center Store Manager. This position ensures optimal front‑end customer service, performance, productivity, and compliance, and is responsible for front‑end and parking lot conditions. The Key Carrier supervises and trains front‑end associates, promotes company culture, and performs store balancing functions.
Responsibilities and Accountabilities
Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
Manage front‑end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front‑end efficiency, Three’s A Crowd, etc.).
Directly lead clerks and clerk helpers with focus on accountability and achieving a high level of business performance in the assigned area.
Ensure front‑end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.).
Perform store balancing (bookkeeping) function to enhance customer experience.
Perform front‑end management functions (refunds/returns, loans/pick‑ups, check authorization, etc.).
Monitor customer experience on front‑end.
Occasionally maintain total store operations in the absence of store management.
Perform other duties as assigned.
Requirements (Knowledge, Skills and Abilities)
Minimum age requirement: 18 years.
Good communication and interpersonal abilities.
Good training skills.
Strong supervision and coordination skills.
Good counting and math skills.
Ability to read and write to accurately complete all documentation.
Knowledge of front‑end operations and check stand procedures.
Knowledge of compliance and basic applicable contract/work rules.
Education
One year of college or vocational school (or equivalent knowledge gained through formal education, specialized training, or additional job experience).
Experience
One year of prior work experience that includes a minimum of 6 months grocery/retail experience.
Other
Available to work a variety of required retail hours.
Physical
Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.
Competencies
Customer Focus
Leading People
Personal/Interpersonal Skills
Hiring pay range: $16.75 – $27.00
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.
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The Key Carrier directs front‑end staff and operations in the absence of the Assistant Center Store Manager. This position ensures optimal front‑end customer service, performance, productivity, and compliance, and is responsible for front‑end and parking lot conditions. The Key Carrier supervises and trains front‑end associates, promotes company culture, and performs store balancing functions.
Responsibilities and Accountabilities
Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
Manage front‑end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front‑end efficiency, Three’s A Crowd, etc.).
Directly lead clerks and clerk helpers with focus on accountability and achieving a high level of business performance in the assigned area.
Ensure front‑end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.).
Perform store balancing (bookkeeping) function to enhance customer experience.
Perform front‑end management functions (refunds/returns, loans/pick‑ups, check authorization, etc.).
Monitor customer experience on front‑end.
Occasionally maintain total store operations in the absence of store management.
Perform other duties as assigned.
Requirements (Knowledge, Skills and Abilities)
Minimum age requirement: 18 years.
Good communication and interpersonal abilities.
Good training skills.
Strong supervision and coordination skills.
Good counting and math skills.
Ability to read and write to accurately complete all documentation.
Knowledge of front‑end operations and check stand procedures.
Knowledge of compliance and basic applicable contract/work rules.
Education
One year of college or vocational school (or equivalent knowledge gained through formal education, specialized training, or additional job experience).
Experience
One year of prior work experience that includes a minimum of 6 months grocery/retail experience.
Other
Available to work a variety of required retail hours.
Physical
Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.
Competencies
Customer Focus
Leading People
Personal/Interpersonal Skills
Hiring pay range: $16.75 – $27.00
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.
#J-18808-Ljbffr