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O6 - Transit System Based Outreach Specialist Non-driver - Transit - Tuesday-Sat

Bowery Residents' Committee, New York, NY, United States


Duties/Responsibilities
Responsible for providing direct outreach, vulnerability screening, escort, and referral services for all homeless individuals encountered in the field during their shift. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred, and for case‑record management of clients receiving longer‑term services. Identify the signs and symptoms of mental health and substance abuse issues and develop a working knowledge of all available services. In addition, Transit System Based Outreach Specialists will spend the majority of outreach to homeless individuals at end‑of‑the‑line stations, collaborating in joint outreach operations with various external agencies. Related duties as assigned.

Hours
Full‑time 37.5 hours per week

Qualifications
Associates or Bachelor's degree required, or demonstrated equivalent experience in lieu of a degree. Current BRC employees in Community Technician, Program Aide, or comparable positions with a minimum of 6 months of continuous employment will also be considered. Must have a strong interest in working in direct services to the homeless and/or mentally ill and substance‑abusing populations. Valid state driver's license preferred. Good writing skills to provide an adequate written description of client interactions. Basic computer literacy required. Ability to speak Spanish desirable. First‑Aid/CPR certification or ability to pass the test to acquire these credentials required.

MAKE AN IMPACT
At BRC, staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self‑sufficiency, and restoring hope and dignity. Each BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC offers a workplace where staff can achieve their goals, make a difference with clients, and grow personally and professionally.

Program Description
Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff operate throughout the transit system 24 hours a day. Since 2005, BRC has provided outreach and case‑management services to help homeless individuals relocate permanently from MTA properties. The program serves the New York City metropolitan area, including Manhattan, the Bronx, Brooklyn, and Queens. Clients are engaged and assessed with the goal of connecting them with housing and essential services.

Benefits

Competitive health and dental plans, with coverage available for spouse, domestic partner, and dependents.

A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.

Tuition assistance and many training opportunities for career development.

Flexible spending accounts (FSAs) are available so employees can set aside pre‑tax dollars for healthcare, transit, and childcare.

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