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Conventions - AV Tech

RadNet, Inc., Pocono, ID, United States


Job Title

Conventions - AV Tech
Location

Kalahari Resorts PA-PA
Description

At Kalahari Resorts & Conventions, we craft unforgettable experiences in beautiful indoor waterparks and resorts. Our company is family‑owned and guided by our promise to

Lead with Love , treating guests, associates, and communities as family.
We are looking for an

Audio‑Visual Tech – Banquets

to set up and teardown audio‑visual equipment for all functions, track and protect assets, and provide consulting on audio‑visual needs for future bookings.
As a member of the leadership team, you will embody “ Lead with Love ,” guiding associates and delivering extraordinary guest experiences while keeping service standards above the resort’s expectations.
This is an hourly wage role
Key Responsibilities

Set‑up and teardown of audio‑visual equipment for assigned functions and events
Provide audio‑visual/technical consultation to sales managers and meeting planners/customers regarding future bookings and audio‑visual needs when requested
Solve, rectify and mediate guest complaints and maintain complaint reports
Maintain the highest quality of service for all banquet and meetings service
Assist with completion of all departmental forms (guest complaints, lost business, weekly recaps, contracts, proposals, banquet checks, etc.)
What We’re Looking For

Bachelor’s degree in hotel management and/or Information Technology is helpful. High school diploma or equivalent is required.
General knowledge of convention center, hotel conference services, and/or banquet department practices and procedures
A leadership style rooted in collaboration, respect, and service to others
Ability to operate in‑house equipment such as telephone systems, internet, Muzak system, sound, lighting, and computer equipment
Benefits

Career growth opportunities with promotion from within
401(k) matching, paid time off, and holiday compensation
Health, dental, and vision coverage for full‑time associates
Employee appreciation events, discounts, and perks at all resorts
Education assistance programs to help advance your career
Equal Opportunity Employer

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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