Accommodations Intake Coordinator

Briotix Health is a leading provider of employee health and wellness solutions. Our mission is to improve the well-being and performance of workers through innovative, evidence-based practices. We focus on delivering customized services that meet the unique needs of each client we serve; ensuring healthier, happier, and more productive workplaces.

We foster a supportive and inclusive work environment where our team members are encouraged to grow both personally and professionally. We believe in the importance of work-life balance, continuous learning, and the well-being of our team members.

Briotix Health is proud to be an equal opportunity employer. We believe diverse perspectives make us stronger and allow our team to connect, belong, and grow. Briotix Health is committed to creating an inclusive environment for all employees and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Employment decisions are based on qualifications, merit, and business needs without regard to any legally protected status. If you share our values and our desire to build meaningful, diverse, and lasting relationships, we highly encourage you to apply.

Job Description
Location: REMOTE
Job Title: Accommodations Intake Coordinator
Job Type: Full-Time, Average of 40 hours per week
Hours: Monday-Friday, 8:00am - 4:30pm Pacific Time Zone
Hourly Range: $21 -$23

Position Overview:

The Accommodations Intake Coordinator will support our team of Accommodation Consultants working in conjunction with them to triage and process leave paperwork that comes from UNUM and Workcare.

The Accommodations Intake Coordinator will have specialized functions creating and maintaining client files, assisting in the management of processing restrictions, utilizing established templates, verifying accuracy of referral information in multiple platforms, opening and closing cases in Electronic Med Rec application, and responding to client requests associated with supporting Accommodation Consultants.

This is a 100% Remote/Work from home position.

Job Duties:

Field and distribute incoming email communication to the appropriate Briotix Health Key Stakeholders.

Set up case file structure within the Briotix Health online platforms.

Save and compile all incoming accommodation case paperwork.

Utilize various platforms to confirm information is accurate prior to distributing.

Prepare templates and send to Briotix Health Key Stakeholders.

Manage and track specific cases in Briotix Health online platforms.

Provide excellent customer service to clients and health care providers.

Administrative duties as needed.

Other duties as assigned.

Flex Spending Accounts

401k/ROTH IRA with employer match

Company Sponsored Group Life Insurance, AD&D and Long-Term Disability

Professional Development Reimbursement

Accrued Paid Time Off, up to 120 hours in the first year

7 Company Paid Holidays + 2 Floating Holidays of your choice

Employee Assistance Program (EAP) and Annual Calm.com subscription

Work/Life Balance

Opportunities for professional development and specialized training

DEI=B Focus Groups

Key Words: customer service, intake, scheduler, medical records, medical data entry, WFH, Remote, work from home, remote work, #LI-Remote

Qualifications
Required Qualifications:

Minimum high school diploma or equivalent

Minimum of 2 years of data entry experience

Exceptional verbal and written communication skills with extreme attention to detail

Excellent analytical and critical thinking skills

Demonstrate computer skills including Word, Excel, Adobe Pro, internal databases and other software

Strong organizational and time management skills

Ability to multi-task and switch between processes while understanding complex workflows

Must be able to work independently as well as in collaborative group settings

Must have excellent internet access and a quiet space to work away from all distractions

Preferred Qualifications:

1 or more years of experience in tracking cases and performing intake work in a medical-related environment

Associate degree or higher

Additional Information
All your information will be kept confidential according to EEO guidelines.

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