Facilities Coordinator
JLL, Washington, District of Columbia, United States
Overview
The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.
You are a Subject Matter Expert in building positive client and vendor relationships while ensuring overall operations are maintained at a high level.
Service Delivery
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Conduct daily walk-throughs to ensure a clean and organized office.
Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
Identify opportunities for improved operation and service excellence, conducting site inspections and assessments to ensure all building procedures and performance measures are maintained and the workplace remains safe.
Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
Provide information and direction to vendors, facilities staff and other service providers to ensure excellent coordination and execution of work with minimal disruption.
Assist in the procurement of vendors and services as required.
Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support moves as required, and act as the site key point of contact.
Provide coordination and support for events, meetings and conference facilities as required.
Other duties may include reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
Update and maintain accurate records and official documentation for the site/s including web pages where activities support JLL and/or operations, moves/re-configurations, events, reception, and building operations.
Maintain and propose emergency response plans including evacuation, after-hours emergency response, and environmental health and safety.
Client Relationship Management
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
Deliver an exceptional quality of service, as reflected by client feedback.
Coordinate site operations in accordance with all agreed policies, procedures and contract scope.
Sound like you? To apply you need to be:
Experienced in facilities, property management, hospitality or related fields preferred.
Knowledgeable of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.
Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.
Proficient in a range of information technology tools and platforms.
Excellent in communication, organization and problem solving skills.
Able to work independently with little supervision and effectively deal with stressful situations.
Able to occasionally lift, push, move as needed for job duties.
Self-motivated; confident, energetic and flexible.
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The Facilities Coordinator will provide support to the Site and/or Assistant Facility Managers with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and proactively develop and maintain client relationships ensuring that expected service levels are achieved.
You are a Subject Matter Expert in building positive client and vendor relationships while ensuring overall operations are maintained at a high level.
Service Delivery
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Conduct daily walk-throughs to ensure a clean and organized office.
Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
Identify opportunities for improved operation and service excellence, conducting site inspections and assessments to ensure all building procedures and performance measures are maintained and the workplace remains safe.
Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion.
Provide information and direction to vendors, facilities staff and other service providers to ensure excellent coordination and execution of work with minimal disruption.
Assist in the procurement of vendors and services as required.
Coordinate the delivery of site amenities which may include: fitness, food services, massage, transportation, support moves as required, and act as the site key point of contact.
Provide coordination and support for events, meetings and conference facilities as required.
Other duties may include reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations and management of building access passes, safety and security support.
Update and maintain accurate records and official documentation for the site/s including web pages where activities support JLL and/or operations, moves/re-configurations, events, reception, and building operations.
Maintain and propose emergency response plans including evacuation, after-hours emergency response, and environmental health and safety.
Client Relationship Management
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
Deliver an exceptional quality of service, as reflected by client feedback.
Coordinate site operations in accordance with all agreed policies, procedures and contract scope.
Sound like you? To apply you need to be:
Experienced in facilities, property management, hospitality or related fields preferred.
Knowledgeable of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.
Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous.
Proficient in a range of information technology tools and platforms.
Excellent in communication, organization and problem solving skills.
Able to work independently with little supervision and effectively deal with stressful situations.
Able to occasionally lift, push, move as needed for job duties.
Self-motivated; confident, energetic and flexible.
#J-18808-Ljbffr